Hi Édouard
Only the support can change the email, therefore, you need to contact them
To change your email address associated with your Fizz account:
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You must... View more
Ive already got a plan / account with Fizz. My son would like to move over from Lucky, but since Im paying for his plan, I want to manage it under my current account. I just... View more
Hello Sara.
Good questions. I know you can have multiple number on the same account, but IMO you can't have referral for yourself because is the same account. You have to refer... View more
Could you help me up grade my connection?
The account is still under another name but it’s my credit card I need more speed for attending to my classes online ! My connection... View more
Eve it’s complicated...not your account but your credit card...ask the person with the account to change the plan for your internet. But it will be effective next payment... View more
Ramiz contact Fizz for that problem. Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact... View more
If the online service fail then contact them. It will be faster.
You can chat with them here how:
Login to your account and go to https://fizz.ca/en/faq/resolving-issues... View more
My roommate moved. Our Fizz internet plan was under her name. How can she transfer it to me?
If it's impossible, how can I still have the internet if she has to cancel it... View more
You need to contact the support in order to do the switch correctly
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by... View more
Is there something else I should do? I have changed my plan couple of times. I scared the upcoming renewal may fail again and get me to scramble for more data. View more
