Is there something else I should do? I have changed my plan couple of times. I scared the upcoming renewal may fail again and get me to scramble for more data. View more
I'm trying to change my plan as for some weird reason, my current plan was set to empty so I'm paying 10$ but have no service at all. So I am trying to change my plan for... View more
This days they have problems with the dates, the internet installation in April and now the change of your plan in November.
The rule is that the modification are applied to... View more
after i finish activation of my delivered sim
(activation is pending ) has been shown on my account
and no receiving either sending call . sms .....
pis. i need help View more
Hello samer,
Apologies for the encountered issue.
I have verified your account and it seems that your mobile number's activation process got stuck in pending. for this to... View more
Hey Sean,
As our community fellow members suggested, you can also reach us in private via Facebook Messenger: https://facebook.com/fizzca.
Regarding the chat bubble... View more
Did you try to change the browser?
To see a list of all your Fizz transactions:
Go to My Plans in your Fizz account.
- If you have more than one plan, choose the... View more
In the long run yes, since you will get point for paying invoices
https://fizz.ca/en/faq/everyone-pays-fair-price-every-day
Sorry this is in french
https://communaute... View more
I have a few questions about the "Add User" option in Fizz :
Can I share my plan with the user? i.e. my 8gb, my unlimited national calls will be shared with the user and my... View more
when you add a user they still have to have their own account and their own plan.
The add user is used to control the account. if you want to control the acoount of your... View more
Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account...
I want to be able to manage my parent's internet... View more
It seems for now you can only add permissions to a mobile plan and not an internet plan. Your situation is very interesting. Maybe Fizz could add this feature. Try contacting fizz. View more
Discontinue, all activities, concerning my account. I'm a disabled person who needs, around the clock help, and since there is no way for me to contact you by phone, I have no... View more
Here we are users, you need to chat with them, I am sorry I cannot help you more than that
To contact the support you need to go to this page https://fizz.ca/en/contact-us... View more
Hey, I have a plan of 2GB and unlimited calls and text, my 'manage' menu section shows that I'm 'on track', although it also shows i have zero data and zero minutes.
I used a... View more
Hello inga,
Apologies for the encountered issue.
There seems to be a display issue regarding your mobile plan which may cause the services to not function properly. Due... View more
