Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account...
I want to be able to manage my parent's internet... View more
It seems for now you can only add permissions to a mobile plan and not an internet plan. Your situation is very interesting. Maybe Fizz could add this feature. Try contacting fizz. View more
Discontinue, all activities, concerning my account. I'm a disabled person who needs, around the clock help, and since there is no way for me to contact you by phone, I have no... View more
Here we are users, you need to chat with them, I am sorry I cannot help you more than that
To contact the support you need to go to this page https://fizz.ca/en/contact-us... View more
Hey, I have a plan of 2GB and unlimited calls and text, my 'manage' menu section shows that I'm 'on track', although it also shows i have zero data and zero minutes.
I used a... View more
Hello inga,
Apologies for the encountered issue.
There seems to be a display issue regarding your mobile plan which may cause the services to not function properly. Due... View more
Hello
I downloaded the app but it started looking for the Fizz router. I only have cellphone accounts with you, no internet. Do you have a way to bypass this problem so that... View more
there is no mobile app (android / IOS)
but if you open up the main fizz page or community page in chrome
you can then create shortcut
this will look just like an app icon and... View more
I was not able to change my plan on due date and when I tried to change on 1st day of billing cycle they suggested me to change on next month. View more
Contact the support, since you cannot change only 48 hours prior the renewal.To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to... View more
Hi Fizz,
I changed my plan before the billing cycle to Canada coverage and 4 GB but it didn't work. Im still seeing the old plan.
I need to travel to Ontario next week... View more
Here we are users, you need to contact the support
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution... View more
I understand that you can add a new Fizz member to your existing account, so that you would then manage their plan under your account. However, I was wondering if it would be... View more
I think we are not allowed to do this. You would have to create a new plan and cancel the existing one.To be sure, you can ask your question to Fizz customer support. The idea... View more
i cancelled my appointment for the tech to come bring the router this Saturday, but i have no confirmation that my account and subscription is also terminated and a re assurance... View more
Hello Kaline,
I see that your home internet order has been canceled now and the full refund has been made. You can see the refund in your canceled plans transaction history... View more
I want to request a sim card, I already have internet with Fizz, but when selecting my address I don't see the apartment number. How can I update this information? View more
If you need a referral code, this is mine 5JATM. You will receive 25$ after 2 months, no bad. ps: The referral is valid when you create your plan. View more
My account says I have 0 Mb of data left, 0 minutes of voice and 0 available SMS left for the next 22 days.
That's impossible as yesterday I didn't use my phone at all and had... View more
