i see many people ask but i dont see an answer to this. i am transfering out to telus and i gave my account number to them the one under my plan and on the service agreement so... View more
Every time that i click on any preloved phone, it says error. It says: Something ain't right. Disconnect from your account and try again. I did what they say many time but... View more
Hey Mike. I tried incognito mode and it's still the same. Stefan, i received an email saying taht i was elligible for the beta test even tho i'm only level 4. View more
My sim card was return to fizz on Jan 8 because my unit number was missing on the package... since, I am getting a reply by messenger saying that has been escalated... we are... View more
Hi Martin
If your SIM card was delivered and you did not receive it, you will need to get a new one.
You will need to order another SIM card and pick it up as soon as... View more
1. I click on 'My Plans'.
2. I click on 'Transaction History'.
3. I select '2020', my phone number (or 'All Numbers') and my credit card (or 'All Credit Cards').
4. The page... View more
Hi Felipe
This is a bug, try with the incognito mode sometimes help
You can also contact customer support by chat
1- Click on this link: https://fizz... View more
Hi Florent,
Sure thing, you can contact our customer service team via the link I provided you with in the other post about the payment issue you encountered with your mobile... View more
On clicking on the “question mark” at the right bottom of the page, I do not see any options. Is this expected?
I tried multiple browsers (Firefox, Chrome, Safari and Edge)... View more
Hello ssshobhit,
I am sorry about the situation you encountered.
I can see that you contacted our support team and a ticket was escalated for further investigations.
Rest... View more
What new features you would like to have, hoping that Fizz can be inspired by our requests
Me I hope Fizz would bring these
For mobile
- Wifi calls
- Visual... View more
Nice Suggestions Mike, In mobile i would like to see
1.- Modify the voicemail menu to improve it, get rid of the ultra long introduction, more voice mails to store.
2.-... View more
