Hello @Jackson,
Is this issue encountered only when you are called from outside of the country only or when you are called from numbers inside of the country also? Could you... View more
Hi, my remainning data was transfered too early to my next month. 4.8 Go was postponed to my next cycle 5 days before end of cycle. So now I don't have enough data to finish my... View more
Hi Patrick,
I've just checked your account and I see that your daily usage will match the data that you've consumed from your monthly plan. You can also check this from your... View more
I was charged one month of service in advance (about 40$).
The service was never provided because FIZZ was unable to activate my SIM card.
After long discussions FIZZ agreed... View more
Contact them again, since you must have it back
Issuing you a refund is an essential component our trial period. The trial period is 15 days. (This excludes customers who... View more
The badges
Badges celebrate the milestones you reach as you make your way through your Fizz journey, and show off your status in the Community Hub. You could earn one... View more
The technical term (in the industry) for transferring phone numbers is called porting.
Basically, your provider is responsible to host your number as long as you have an... View more
Hi,
Is there a reason why my fizz network is not working? I have the Canada-wide plan with unlimited call and text and 10G of data per month. I am currently outside Quebec... View more
Mary,
You want to use your data:
Have you activate the roaming on your phone?
You need for this.
After you'll be able to choose other network partners in this area you are... View more
According to Section 14.2.6 of the Service Agreement, it already is, unless you opt out. 14.2. Conditions under which we may collect, use and retain your personal information 6... View more
