Hi. I did not take voicemail, so when people call, Fizz automated message says something like "something went wrong, check the phone number". Is this normal? People think I... View more
Yes is normal, strange but it is like that :(
I never check my girl friend phone, since she does not have voicemail too.
Check the call forward options
https://fizz... View more
I know I must initiate the process thru the new carrier, but they ask for an invoice with my account number and address on it. I know I must go to my plans, then transaction... View more
Your services agreement is available in your account. Under "my plans", then choose "manage plan" and "services agreement" is an option under that. It has your address, phone... View more
Hi guys, Full disclosure: I'my aiming to reach level 5 asap. For that, I'm looking into ways to get points quickly. Gaining badges is one of these ways (see my other post about... View more
Like the title says, this morning I tried to login to my account and I was notified that my account was locked because of too many failed login attempts. That was the first time... View more
Same here. Weird Fizz glitch according to customer service, who I had to chat with because the reset password function wouldn't work for me. Just another one of the fun benefizz. View more
Contact the support
To chat with the support, make sure that:
You're logged into your Fizz account.
You're active on a help page. https://fizz.ca/en/faq/resolving-issues... View more
You ll have the stabilisation price until the Stabilisation period is over.
Then regular prices will apply if the sim card is activated after April 12 2019.
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It's a little annoying to be honest. Notifications should be built-in to the forum system, not spammed to my email. I'll randomly get emails for months old posts with new... View more
This has to be one of the worst companies I have ever had to deal with and I only hope people would be smart enough to get out while they can. I should have realized that things... View more
