Hello! I added money to my wallet and wanted to make a call to Spain but I get an automated message saying I can't make this kind of call with my account.
Am I missing... View more
Hi Julia
Three things you can check:
1. Please logon your account to verify that the funds are there (and have not been accidentally used).
2. Open your phone dialer... View more
You cannot use them you need to contact the support to have a refund
Try with this instructions, I tried now and I was able to have the chat bubble.
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- Go to this page... View more
Yes you can
You need to contact the support
The funds you put in your Wallet can be refunded to you. You must make your request during our business hours using the chat... View more
@Mike
To add to your summary board here is my observation: the badge tching tching gives 100pts + 10pts for each $ added.
Since the minimum to you can add is 5$, when you... View more
Thank you, I will post here in ~10 mins
Icone
description
Points
Welcome
You joined the Fizz community
25
Amigo
You added someone to your Fizz
contacts... View more
I checked my wallet this month and the pricing indicates calls are now 30 cents per minute. They should be 10 cents. I was not notified of any increase. View more
I do not have experience on pay per use, probably you are better off contacting the supportTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz... View more
Hello Sébastien,
I have refunded you the cash added into your wallet. You can see the refund on your plan's transaction history and on your card shortly.
Have a nice day... View more
I go on your site daily just to see if the chat bubble is available. Never available. I paid money in to both my sons wallets and it was supposed to be reimbursed but the... View more
You have to contact the support for a refund, they will not contact you. The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If... View more
Your can not pay your plan with money in your wallet. You need a valid Credit Card register in your plan.
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L'argent dans le portefeuille n'est pas destine pour payer votre... View more
Bonjour Joanie,
Le paiement se fait toujours depuis votre carte bancaire jamais depuis le portefeuille.
Merci de consulter notre faq au sujet de paiement ici: https... View more
