Bonjour Joanie,
Le paiement se fait toujours depuis votre carte bancaire jamais depuis le portefeuille.
Merci de consulter notre faq au sujet de paiement ici: https... View more
I have 2 pays on my CC, I want only the travel add-on. May I recover this money? Due that is my first time going out of province I need data but by error I added money to the... View more
The only one that can help you is the customer serviceCHATGo to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to... View more
Il semble que l'argent dans votre portefeuille peut être utilisé pour presque n'importe quoi.Vous devez consulter l'historique de vos transactions.En cas de problème, contactez... View more
where I can see the balance of my referral bonus money?
Shouldn't it will be added to the wallet?
My wallet is zero.
I have 6 referrals and I want to keep tracking how much... View more
I bought a USA travel add-on, and had some funds in my wallet, but it seems that my wallet funds were used for roaming data. Why didn't my add-on get used first? I put money in... View more
Hello Umer,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do... View more
When I tried to fill my wallet I got an error message. I tried a few times but the day after I finally get 5 payments on my wallet.
How do I correct that ? View more
You will have to contact
Support
08:00 to 21:00 week time and
10:00 to 18:00 weekend
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect... View more
Here the original link for the support https://fizz.ca/en/contact-usYour can also send a message by facebookhttps://facebook.com/fizzca and click send a message (this is a bit... View more
Last month, Fizz reminded me that my phone number failed to transform from another phone company, so I re-purchased a phone card, re-created the plan, and paid the money again... View more
You need to contact Fizz support directly. This is a public forum.
Chat: https://fizz.ca/en/contact-us
Form: https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us... View more
When I try to add money to my wallet through the wallet page, I have no options available and can't add any amount of money. None of the buttons work. View more
