I just wonder if the money in wallet has an expiration date.
As for prepaid plan with other companies, they always have an expiration date.
Thank you! View more
It's a bug. I had same problem before . Well mine added together is only $5.25 though :)
Fizz asked me to ignore it first, and this log was removed after 2 weeks. Not bad per... View more
Not sure about everyone else, but the speed to talk to an agent has greatly improved! I wonder if it's just me! It took me less than 2 min to connect. View more
Hello, I would like to transfer the funds that I have in my wallet to my current plan, but it's not giving the option to choose the destination plan. Can anybody with this issue... View more
I put $10 in my wallet in December just to get the badge. I have a full us/Canada plan and yet my wallet is now depleted to $4 due to roaming charges. Wth? View more
It seems to be a bug in their programming. I had a bunch of charges (around $300) when I went to Ontario in late November even though I have a Canada wide, but because I had $0... View more
I added funds to Wallet hoping they will be used for payment. I understood that is not the case. Since I am not roaming nor going out of zone, nor passing the plan (minutes... View more
You can contact FIzz with 1 of the following method
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Facebook Messenger : https://m... View more
Has anyone else noticed their wallet funds got used up when roaming in Canada despite having Canadian roaming included in their plan? If so, did they come back at some point on... View more
Hey Baptiste,
Yep I guess if you are on a Quebec plan you'll need to add cash to your wallet and pay as you go in that way.
Taking a look there and when you change your plan... View more
Hi!
Of course ! You can transfer funds from one wallet to another. In order to do that you need go to your Account/My plans/Wallet/transfer funds. For more information, click... View more
