I have 3 Internet plans on my account. On my profile, I can choose one to be the main plan (for perks). However, they all show the same name and I have no way of identifying... View more
Hi Shreyamsha,
We're working on this new functionality - happy many of you already found it :) Can't keep any secrets from you folks...lol
It should be working soon enough... View more
I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my profile where this is detailed. It only shows unlimited voice & text & my data limit... View more
I cancelled my data plan, want to add it back but did not see the option to add back after getting into "change my plan"? How can I add it back? View more
You should see something like this when you click on change plan. Better if you use a computer browser for that also.
If not, I suggest you get in touch with CS on the chat... View more
Only Level on your profile is relevant for the reward program.
Apprentice Level, to my knowledge, it just tells the community how many cycles you have been active, since you... View more
I am attempting to enter a Trusted Contact in my profile and the name field refuses to allow the third letter to be an "n". I can type anything else and even add an "n" in a... View more
Try entering the letters all in capitals. That worked for a similar bug they had related to credit card payments.
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Sorry, I see you already figured that out. But yes, there... View more
Contact Fizz, they will issue you another voicemail PIN number. I had an issue with my voicemail, Fizz opened a ticket for this. They had to"re-install" the voicemail feature... View more
Hi, it's been a few days I try to access "see usage" category on my account and it's loading forever. Is there a solution to see the detail of it somewhere else? View more
