Hello,
I cannot add the new payment method, the site told me that I reached a maximum credit cards limit, please help,
Thank you,
Andrei Pupko, View more
Hello Andrei,
I suggest you contact us by chat following the FAQ https://fizz.ca/en/contact-us, to provide you assistance for your situation encountered.
Please accept... View more
How can I change my email address? I used to be able to do it online (from my profile). Fizz bubble-chat never pops up during business hours. I contacted Fizz on messenger and... View more
How do I change my personal information (name, email, addresses)?
You can edit your name, birthdate, email address, password and trusted contact in My profile... View more
Hi, any1 else not able to find their "Edit profile" button? It was supposed to appear somewhere on the comunity region after you clicked yer own name( http://prntscr.com/qv8lm1... View more
Hi yolo,
No you're not the only one. I can't find that button either... I'm not sure it actually exist! XD
But...
Since you are asking about knowing if you have... View more
I did ask to change my service and the tech came. He brings a brand new modem. Everything works but my address didn’t change on my profile and it says I miss the appointment... View more
Contact the supportTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the... View more
I can't see any data in my transaction history. All I get is a _shortcode.RECURRING_PAYMENT line and that can't go well if I want to get my bill reimbusted by my work. It's been... View more
I found a work around that works for me : once you're in transaction history
- choose year 2020 ( wait for 5 seconds )
- choose year 2019 ( wait for a few seconds ) : and... View more
Hello Élianne,
Apologies for the encountered issue. I see that one of my colleague has sent you a private reply and also you are currently communicating with us by messenger... View more
you should contact the support for this
I do not think that you care, however, beaware that changing your email address can make problems with the points in the community... View more
I created my profile and account using the quick "google log in". This was back in September. From the beginning, I have never been able to log into community hub, it constantly... View more
Just log into your account that has your service. Go to "My Profile" end set an email / password there. You may have to choose a different email now that you already created a... View more
How do you change your avatar for your profile?
the previous post that have asked the question just say click near your name
i have no such option View more
Click on your name when you are connected to the community hub.
You will see at the right of the page.
Click: Change avatar
Choose another avatar.
Click modify.(change) View more
