Hi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my plan from "Quebec Only" to "Canada" before my billing cycle renewed. I have two... View more
Yes you can change know, but it will be in effect your next billing cycles
Yes you can buy addon
Non with quebec only you cannot have the data without an addons View more
Hi Jose !
If you need more data on a regular basis, i suggest you update your plan : https://fizz.ca/fr/forfait-mobile?ADDONS[0]=18&CVRG=108&DATA=99&PLAN=1&SMS=223&VOICE=90... View more
I added data a week ago but it is not showing up on my account and my account is now out of data. I do not want to be billed twice. Is an email sent to confirm account changes... View more
Did you modify your account or you added an addons?
If you modified your account you need to wait the next billing cycle.
If you added an addons or you billing date was... View more
Hi,
I remember there was a much better deals on international calls from Canada to France, something like 5$ for 250 minutes i use to subscribe to that one, now it's 8$ for... View more
Yes you must add the options to your plan, it will be activated at the renewal
Therefore, you must modify your plan.
The 60 mins for 8$ is an addons, can be activated... View more
Hello Fouzia,
I'm really sorry to hear about this!
I've just checked your account and I see that you've ordered three add-ons for texts, calls and mobile data. Currently... View more
Contact the support for help with this issue CHATGo to this page https://fizz.ca/en/contact-us, if you are not connect loginThe business hours: every day from 8 a.m. to 9 p.m... View more
Can you elaborate?Or contact the support here we are usersTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution... View more
Hi all!
I was wondering how do we receive the ''Travel Add-On'' badge/Unlock reward?
I recently (about more than a month ago) went to the US and B.C - My plan only covers... View more
Kat,
You must ask to the Fizz support to get this badge.
Please, chat with them, this service is available from 8h00 to 21h00 each day.
The adress is:
https://fizz... View more
Hi, I applied sms package and voice add on to my account last month but I didn't get any badge. Also, same thing for adding to wallet badge. Nothing. Any idea ? View more
A few of the badges are not yet given out automatically. Eventually this non-critical issue will be corrected.If you would like this badge to be added your account asap, you... View more
in Available Add-Ons screen
it's unavailable for me too,
but I have Unlimited SMS
in travel options screen I can chossse text add-on
https://fizz... View more
