When I login in my account I can not add an add on or mange anything, it shows the SIM card and number on payments shows that internet plan was added but will not allow me to... View more
I am in France, I put some money in my Wallet to be able to send text message from France to Québec. It worked for a day or two and now I cannot send any text message anymore... View more
Hi Julien
This is strange, can you try to reboot the phone, and check the network operator selection?
Only to be sure that you do not send SMS longer than 160 chrs... View more
I have the exact same problem as this https://community.fizz.ca/questions/2195213-can-t-usa-added-travel-options.
united states does not show up as an option. I tried clearing... View more
Tirza
Sorry I just tried the option myself. I have a plan with Quebec coverage.
Canada and United States both seem to be missing from the travel list of countries... View more
i want to call ouside of canada i selected the country in the add ons for international call but i did not able see prices i am trying from lass 5days View more
This is working for me as well. Is there a specific country you are looking for? I can check and give you the price. If you want to add it you will need to chat with support... View more
Hey FizzTeam,
I have been with Fizz since April 2019 and I have not followed the entirety of the badge question, but I have noticed 4+ badges missing (Add-On, Travel Add-on... View more
Hi Susan,
Make sure you are buying the add-on for International calls (zone 1)
- Available Add-Ons >> International calls >> USA
This add-on costs $6 for 60 minutes of... View more
Hi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my plan from "Quebec Only" to "Canada" before my billing cycle renewed. I have two... View more
Yes you can change know, but it will be in effect your next billing cycles
Yes you can buy addon
Non with quebec only you cannot have the data without an addons View more
Hi Jose !
If you need more data on a regular basis, i suggest you update your plan : https://fizz.ca/fr/forfait-mobile?ADDONS[0]=18&CVRG=108&DATA=99&PLAN=1&SMS=223&VOICE=90... View more
I added data a week ago but it is not showing up on my account and my account is now out of data. I do not want to be billed twice. Is an email sent to confirm account changes... View more
Did you modify your account or you added an addons?
If you modified your account you need to wait the next billing cycle.
If you added an addons or you billing date was... View more
Hi,
I remember there was a much better deals on international calls from Canada to France, something like 5$ for 250 minutes i use to subscribe to that one, now it's 8$ for... View more
Yes you must add the options to your plan, it will be activated at the renewal
Therefore, you must modify your plan.
The 60 mins for 8$ is an addons, can be activated... View more
