I am recieving a notification that I miss my appoiment for instalations and is not true, I have the technitian delivering everything and I set the rest inside the house, no... View more
Hi everyone,
That is a system generated notification which you can ignore, as others mentioned. If the system sees that you have started a new plan and did not complete that... View more
I have not had Internet service for almost 4 days now. I've contacted customer support multiple times, without resolving this growing problem (my home phone service is VOIP - no... View more
Hello PeterG,
I'm really sorry to hear about it!
I see that you've already reached us in private and my colleagues offered you a solution to resolve this issue. We... View more
Is there a way to remove the email that you receive when you post a comment on a question? I know we can not follow a question when we reply but I'm wondering if there's a way... View more
Yes when you reply uncheck the box
Or go to each one of your question and uncheck it
Or create a rule in your email to move the reply to a special folder, this is what I am doing View more
Hi Mathieu,
Doesn't look like Fizz is offering or selling phones.
More like they are letting customers know their options if anyone needs a phone.
Also they included a... View more
Hi Lucie,
You can ignore this message. Fizz is prepaid service, you won't get charge for the calls.
If you dial 1 before the number, you won't get the long distance... View more
Hello, I’ve been wondering how to activate government alerts for Canada on the FIZZ network. I’ve looked at threads but they said on iPhone: Go to settings > Notifications >... View more
Here we are only user as you, did you follow the FAQ
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
if you are iogged in and you go on that page the chat should be... View more
Hello! I see a number of enterprising users have created polls, posted links, and all manner of discussion about the recent service outages. How can we work together to compile... View more
Hello Katia ,
We understand that our recent mobile service outages caused a big inconvenience for you and we are apologize for everything.
What is important at this stage... View more
i doubt you will ever have your confirmation if example you mispelled your email like i did the first time aha other than that i can say this is not direct as it seem to take... View more
I need an explanation as to why I receive alerts about my plan using 100% of my data, while I barely used my LTE in the few days I started my plan AND the platforms tell me I... View more
