Here we are only user as you, did you follow the FAQ
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
if you are iogged in and you go on that page the chat should be... View more
Hello! I see a number of enterprising users have created polls, posted links, and all manner of discussion about the recent service outages. How can we work together to compile... View more
Hello Katia ,
We understand that our recent mobile service outages caused a big inconvenience for you and we are apologize for everything.
What is important at this stage... View more
i doubt you will ever have your confirmation if example you mispelled your email like i did the first time aha other than that i can say this is not direct as it seem to take... View more
I need an explanation as to why I receive alerts about my plan using 100% of my data, while I barely used my LTE in the few days I started my plan AND the platforms tell me I... View more
Why I got this notification "Finish activating your plan" ? when my SIM is all ready actived. I didn't change my plan. I'm a new customer.
Thank View more
Hello Han,
After the activation of your SIM Card you have to choose your new plan by clicking on "Finish activating your plan".
Have a nice day!
Radu View more
Could some explain this text message: We’re here to help! Based on your usage, changing your Fizz plan to ${planDetails_BucketThresholdEvent} will give you more of what you need. View more
i created a new account ordered my sim but did not receive a confirm email, now my account is locked, when i try to reset the account password, no email gets sent, its like... View more
no its not in spam, i tried to resend about 5 times, nothing, so i guess i have to order another sim, looks like they still have tons of issues View more
