Hey there,
I think I have answered this question at least 4 times in the past 2 days.
This is a known issue by Fizz and the only way to solve this is by contacting them... View more
My wife and I are both Fizz user and locate at the same address. I had internet and phone plan under my account. She just have a phone plan. Is it possible to transfer the... View more
suppose that your credit card in account is expired,
you cannot edit the current cc info, nor can you delete the card and re-create the card info. When you select new payment... View more
After you added a credit card, to delete the previous card go to "my profile", "payment metthod". Change your credit card by default. Then go back to "my plans", "manage my... View more
Oh no. It looks like people are still encountering payment problems with Fizz.
I have a payment due tomorrow. I've been using the same credit card for 6 months, It's... View more
It was a glitch in the system which was resolved the day after. I believe that they took some action in order to avoid this kind of problem in the future. View more
Hello David Studenberg,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how... View more
This is another reason why Fizz has to apply payment at least 7 days before the beginning of the cycle .
There are too many bugs in Fizz billing system Fizz users have to... View more
I know others have posted about this happening to them. But WHY does it happen? I've never had any problems with my credit card being refused, and this is extremely annoying. View more
Hello Thomas,
I apologize for the discomfort, please be patient with us a bit more. For further assistance, please try to reach us by chat.
Catalin View more
Hi,
I received an email and text this morning from Fizz claiming that my payment failed for this month. My credit card has not changed and it is not expired. In fact, the... View more
Update, they made the charge, but usually you received some kind of email message about it or the rollover minutes ( I didn’t receive anything) but at least they fixed the... View more
i have a high end galaxy s5 it's time for me to upgrade my device and fizz offer decent price and plan but where can we shop a phone on the site ? View more
Hello Justine,
We currently don't provide mobile phones. When we will provide them, it will be announced on our site. :D Happy to hear you wish to purchase devices from us... View more
