MoYe has right answer . I tried to change master card to visa and got same error as you do. I added the visa card first and change payment to visa. Then I can delete my old... View more
My payment failed, even though I was able to use my credit card to pay for the first month of service. How can I manually force the payment so I don't lose service? View more
Go into your account. You will find a link to update your payment and then make your payment.
Also, you probably will receive emails about your payment having failed. From... View more
I got a referral, so I have $25 to pay my invoice in future. Here is my question: Is $25 before tax or after tax? Let's say my invoice amount with tax = $30 x 1.13 (in Ottawa)... View more
Thanks Rene for your reply. Before tax is great since we saved tax too:) I'll keep it open for 1 more day to see if there are different answers. View more
So I am very confused on the payment that was just taken out. I have a $40 per month plan. I also had a referral approved (-$25). I would think my payment would be $15 +... View more
Customer service is pretty easy to reach.
First log in to your account then go here https://fizz.ca/en/faq/resolving-issues
Bubble chat comes on after few seconds on the... View more
Hey! I decided to lower the amount of data on my plan on December 22nd for a renewal on January 2nd. Got a confirmation email and everything but then the payment went through... View more
i stopped my plan, and still got charged, they de activated my account but still got changed for it, i cannot respond back to them. How to i contact them again? View more
How come all history transaction dates are 01.01.2019 now?
Check yours at My Plans ---> Transaction History . All history date are 01.01.2019 no.
Both my accounts are like... View more
