Generally speaking, visa prepaid MasterCard are not accepted by Fizz.
Please read Fizz FAQ to avoid repeating the problem again: https://fizz... View more
Am I able to use my British credit card as my payment method or does it need to be a Canadian credit card? Also could I use a British debit card? View more
What payment methods can I use?
You can use a Visa or Mastercard credit card, or a Visa Debit card to pay for your Fizz plans.
Other cards such as debit cards, American... View more
Hello, sorcham,
Apologies for the encountered issue, I see that this topic has been handled through different channels. If you are still having this error, please don't... View more
When trying to complete the process of creating my plan, I was adding in my card details, however I received a notification saying I had reached the maximum number of cards on... View more
Hello sorcham,
Is it a Canadian Visa credit/debit card or MC credit? Can you please tell us after how many attempts to add the credit card you have received the error?
I... View more
I just want to update my payment info, since my credit card expires soon and I just received my new card. So, first of all, apparently you can't simple update the existing card... View more
First you need to add a new credit card to your profile: My profile -> Payment methods -> Add a new payment method.
Then you need to modify the credit card associated with... View more
I have a double charge on my credit card. I recived a message telling that it was an error and that I would receive a refund, but the double charge is posted in my credit card... View more
Hello Jose,
I see that the refund for the double charge has been made, but it appears to be incorrectly done and for this, I have created a ticket towards our tech team. Once... View more
I paid my bill late because my credit card expired. I paid, they reveived my payment 12 hours from now and still, no service. Plus, I'm trying to contact them but ghere's no... View more
Read Fizz's FAQ regarding payment issues: https://fizz.ca/en/faq/how-do-i-fix-payment-issueIf you require assistance with this issue, please contact Fizz support.The idea of... View more
HI Christian,
The system automatically registered the refund from September 3rd. It is already visible on your "Transaction History" section.
Have a good one!
-Bogdan View more
Hello Christian,
I see that the payment for your home internet subscription has been refunded fully to you. It is visible in the Transaction History of your canceled home... View more
No you can't, no pre-paid card are accepted.
.
You can use a Visa or Mastercard credit card, or a Visa Debit card to pay for your Fizz plans.
Other cards such as debit... View more
