I am trying to update my payment method because I lost that card and it doesn't exist anymore. But the system doesn't let me change it or update it View more
If you have an error regarding the maximun number of credit card you must contact the support to have it reset.Do you have a specific error? This is the guidehttps://fizz... View more
If you have advise Fizz of the situation, you should not be being charge.Communicate with them by messenger, that’s what works best for me! Also you may ask your credit card... View more
Hi I want to change my payment method and it’s not possible. I have my MasterCard and my visa that are saved but I want to delete the MasterCard one and don’t work why? View more
Is your mastercard the default payment right now? If so, change the default payment to your Visa. Then you can delete the mastercard. If that doesn't work, then contact Fizz. View more
here how to contact themTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in... View more
Hi, this month I have a free month with the referral discount. I remember before even if we don't have to pay for the month we still getting a statement indicating the discount... View more
You should continue to see a bill for every month.
When was your renewal?
I just checked mine. I see Fizz is having display issues possibly due to the new year 2020.
It... View more
There are no details on the monthly invoice when printed. I need it for Revenue Quebec and CRA.
I had the same issue in Dec-2019, it got fixed, and now in Jan-2020 the same... View more
You need to contact the support and ask themHere we are users and we do not have that informationTo contact the support you need to go to this page https://fizz.ca/en/contact-us... View more
I recieved a notification that my payment method failed, so i went and updated it but recieved no confirmation that the new payment went through. How long will this take? thank... View more
This is the guide
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Was your payment rejected?
If your monthly payment fails, you will receive a communication to let... View more
I am just curious to know how many points I earn every monthly payment I make because I saw someone else say that you earn points by making them. Also, what other ways can I... View more
If I am not mistaken, the amount of points will vary depending on the amount of your payment.
People have reported earning 10 points for every $1 you pay,
You can go... View more
