Looking into possibly transferring to fizz mobile. Montreal, QC resident. Does a Canada plan cover texts and calls from Canada to us while in Canada or would I need to take the... View more
What would happen to my phone and internet services if I am on holiday elsewhere in Canada, outside Fizz home region, for 4 months with a Canada plan? View more
This is from the guide
We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their... View more
I somehow closed the previous thread inadvertently, sorry about that,
I have used fizz at my cottage for 2 years near Wakefield Quebec outside Ottawa/Gatineau and have a... View more
Coverage map is where you can get signal. But you need to stay on the green coverage in the majority of the time.
The red zone is where you get signal tower from other... View more
I have used fizz at my cottage for 2 years near Wakefield Quebec outside Ottawa/Gatineau and have a Quebec coverage plan, The cottage is well within the Fizz coverage map. I... View more
It can be that the tower have problems and you are using a roaming :(
Only Fizz can help you out
If you buy an addon they are suppose to extend the 3 months View more
I'm trying to call someone in Waterloo, Ontario from Gatineau, Québec.
* I'm in my normal coverage zone at home,
* I'm adding 1+ at the beginning of my call and
* I'm... View more
I believe that you make typo the number to add is +1, did you also tried only adding the 1?
Do you have unlimited calls?
Contact the support, since must work, you can... View more
I live in Ottawa (on the quebec-ontario border) and data cuts out sometimes when I cross from one province to the other. Is this just a glitch or is it due to some kind of... View more
You need to enable the data roaming
In Ottawa region you do not need the Canada coverage
https://fizz.ca/en/faq/subscription-area-and-coverage-area View more
Hi Sergii,
Sorry to hear about this issue. What model phone(s) are you and your wife using?
Try restarting your phone. Make sure to disable those calling features like... View more
Try to reboot the phone sometime this help
You can also try to put the sim to an other phone in order to exclude an hardware problem
You can contact Fizz support by chat... View more
Hello Bo,
I apologize for this unpleasant situation you encounter while you were traveling to Lachine.
As Mike suggested, try to manually connect to any of our partner's... View more
Hi everybody! I am in Montreal and would like to call my friend in Calgary. My plans includes unlimited voice + SMS. Which add-on do I need? International calls? View more
Hi Cyril,
I've checked your account and I see that you have a plan that includes only the Quebec coverage. You have these options available:
You can change your coverage... View more
