I will travel to China and select China as country to Travel addon ($5 for 500M). But my count shows Japan as country. Does this matter? How may I correct this?
Thanks. View more
I see the signal sign on my Samsung A20 (Up to date android) goes black which is not registered on network at all! then goes back again to FIZZ, many many times a day (When I am... View more
Please,
Get help from Fizz.
Chat with them to receive good support.
First, connect you online on your fizz account .
Then type:
https://fizz.ca/en/faq/resolving-issues... View more
Hello,
I bought a 500mb data add on for my travel and I have allowed roaming and data charges on my phone.
When I activate my data on my phone however, it doesn't... View more
Are your APN settings configured correctly?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#1
Also check your provider selection setting - View more
is fizz-ext still experiencing issues
i see a few within the last year there were reports of being connected but not working
this is my exact reason for leaving freedom
it... View more
I am in Findlay Creek and it is the best signal I have had - better than Bell and Rogers and Wind. I have done a 1 week trip to the US and had full LTE in cities and anywhere... View more
Yes, it used the same spectrum from my understanding. Also when you leave out of the network, Fizz will connect to the services from other providers so you always have connection. View more
yes but you have to send them from the location of your plan (canada-usa in your case )
"Hawaii and Alaska are included in the Canada + U.S. coverage area, but not Puerto Rico... View more
Im going to Toronto next week for 3 days, I only have Quebec coverage? Will my service work there for 3 days or will i have to change my coverage to Canada, and if i do have to... View more
Your phone will not work in Toronto with your Quebec coverage. You have to change your plan for Canada coverage and it will take effect at your next billing cycle... View more
Hello, I am currently living in montreal, and currently I am using coverage QUEBEC only.
Soon, I think I will be at toronto for 12 months.
If I change my coverage to CANADA... View more
No, even if you Take the Canada coverage you will be using your phone primarily with partner networks for more than 3 months and Fizz will cut your plan.
Here is what they say... View more
I left on vacation for a full month and today i just got back and it tells me that i have use 3.88g in only one day leaving me with no internet. Help me fix this issue because... View more
Almost 4 GB would be quite the application. There is something else going on here.
If you check your data usage in your phone's settings, you will likely find a similar... View more
As was answered in another question earlier, you need to spend the majority of your time on your home network over a three month period. https://fizz.ca/en/faq/partner-networks... View more
We don't have access to this info. Fizz likely cannot supply this information to us on a regular on-going basis because data usage on FIZZ EXT encompasses different providers... View more
