I have the Canada + US coverage setup in my account. I am working in San Diego this week and it's been working great on my iPhone for the past few days. All of a sudden, data... View more
Hey Alain,
The US roaming should only stop working if you are in the US for 3 months. It doesn't seem to be the case for you.
I don't think there's anything else that us in... View more
Good morning everyone,
In September we are going to the US (Wildwood) for a week.
How can I guarantee our 2 Phones (Iphone 7 and Iphone SE) will have full coverage in the US... View more
Hi Simon,
I travel to US quite often, and generally I haven't had any issues with the exception of I87-NY since you go through quite a few mountain near the Adirondacks... View more
Simple question- I've been using data in Toronto recently- usually I barely get 3G, but there is data nevertheless. Now, for the last 3 days, I literally don't even get the... View more
Are you using a travelling add-on or not? Either way I would contact support. I've had issues in the past using data from my usual plan and from travaelling add-ons and they... View more
You can get an add-on. It costs 20$ for 60 minutes (zone 5). Go to My plan => Manage plan => Add-ons => International calls and type Libya. This price applies to all countries... View more
I moved to westmount, network is fine outside but in my apartment the network is 2 bars.
Problems I am facing:-
The other person cannot hear me on call most of the time... View more
We're only customers as you are. It's a community hub where users tries to help each others. Maybe should you try to contact them by chat: https://fizz.ca/en/contact-us View more
I had hard moments trying to connect my phone to the network in Vancouver and Toronto. It was supposed to be automatically done by the system but it looks like you have to do... View more
Hi Paul,
For further assistance, in order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information... View more
I will soon be starting seasonal work in Nfld for the next 6 months. I will be within the coverage area on a partner network, but definitely outside the subscription area... View more
Hi Ratheeshan,
Have you tried rebooting your phone and manually search for networks?
In order to be able to help you, please contact us via Facebook Messenger or Live Chat... View more
Je suis camionneur. Je faits des aller-retour aux États-Unis jusqu'en Californie. Alors je suis environ 6 jours par mois au Québec et le reste aux États-Unis. Je suis... View more
