Hi Bindu
Sorry you cannot keep using Fizz for more than 3 months.
You must also know this rule for Fizz mobile usage with partner networks.
"The majority of your... View more
I cant make nor receive calls,when people call me they are getting an error message there is no subscribed account on this number as if my number doesn't exist,have been with... View more
Hi Mourad
Sorry you are having this issue with Fizz mobile. Was Fizz support able to provide a timeline on when you can expect this issue to be resolved?
If not, you may... View more
Hello,
I have some questions about the Canada vs. Quebec coverage options.
1) I'm activating a new account and will be calling mainly within the Quebec coverage area... View more
Hi Nicolae
1) Yes you can update to Canada only for a month, however, the modification must be done at least 48 hours before the next billing cycle and they will be active... View more
Let's see what speeds for DL and UL do we get with Fizz in Ottawa.
I checked like 20 test speed only in Orleans and I ve got like average 25 Mbps for Download and 10 for Upload... View more
While roaming in Nova Scotia with Canada-wide coverage on my plan, eventhough the coverage map show support for almost all the province, I have terrible coverage! My mobule... View more
I work in the hospital at Ottawa. After entering the building all connections are lost. With full bar of signal showing on phone but only able to do emergency calls. Are anyone... View more
Hello, are there any mobile users in the Ottawa subscription area but outside the urban core and do you experience good service/reception with good and consistent mobile data... View more
Hi Clive
You can check the Fizz coverage map here: https://fizz.ca/en/coverage
And you can see all the cell tower locations on this map: https://www.ertyu... View more
I am considering joining FIZZ and do not see any mention of a cost for long distance calling. If I purchase a Canda wide plan, is long distance calling free across Canada? View more
Hi Zachary
Yes Canada-wide calling is included with that plan.
Just make sure you reside within the subscription area (Quebec and greater Ottawa area) and most of your... View more
Hi Clive
You can find an inexpensive LTE/3g booster on Amazon or other sites and if it doesn't work, you can return it.
I also suggest to search online. There are many... View more
When I am outside of Quebec, I cannot receive or make phone calls even though I have an unlimited Canada calling plan. Is this normal? What are my options in correcting this? View more
Hi Vanessa,
if you have Canada coverage and you are in Canada this is not normal.
Do you have the operator selection in automatic?
The steps for enabling your device... View more
