It sounds like you have too many mailing addresses.
Are you a new customer? If you prefer you may create a new account to avoid this issue.
Or you can contact Fizz support... View more
I finally got to speak to someone there a couple of days ago. I had transferred money to the wallet thinking that was the appropriate thing to do to pay the monthly fees but it... View more
You can logon their Fizz accounts. Check the Wallet balance. Also check payment history to see if the money has been refunded.
As others have mentioned, if there is still an... View more
I want to check the numbers I called and the time of conversation. where in my Account I can verify that? By accident I made an international call and I have no idea how long it... View more
You cannot keep track via Fizz, only with your own phone records. You will not be charged after the call. If there was money in your Fizz wallet, that will be used, but Fizz... View more
As far as I can determine, it seems to be a function of time combined with participation in the Fizz community, and possibly by sharing data. I haven't been able to determine a... View more
i’m a new fizz user. i’m thinking of transferring my home internet and my mobile plan with fizz. i know the more services i subscribe the fast i accumulate the rewards. now i’m... View more
On each account, the mobile rewards can be applied only once. And same for the internet rewards, they can be applied only to one internet plan.
So the maximum benefit... View more
Ive added 250mb upgrade to one of my lines and it is "Pending activation"
How can I cancel it ? I want to add it to another line, I hope that won't take 2 months... View more
After you've added it, it's to late for cancel.
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Take a look of what Fizz say about your upgrade. They say if it's pending mode it’ll be applied to your plan come your... View more
J’arrive a utiliser mon forfait mais quand je rentre sur mon compte il est écrit qu’elle n’est pas activé et je n’arrive donc pas à changer le forfait quoi faire ? View more
Bonjour, Sami!
Veuillez accepter nos sincères excuses pour cette situation.
Soyez informé que je viens d'escalader un ticket vers notre équipe spécialisée afin de résoudre... View more
As the title says I want to finish activation but when I enter my activation code (which was already activated when I transferred my number) it tells me it has already been... View more
Hi Dan,
Happy to have you among us. Our service is 100% digital and this is the reason why we don't have any contact phone number. You always have the possibility to send us... View more
Hi! I activated this morning my plan because I received my SIM card, the page showed me a message which said that I had to wait for a confirmation e-mail to confirm my new phone... View more
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best... View more
You passed my paiement twice in my account and sent me an email saying you did and you did and also said you would pay me back 2 weeks ago and still havnt. Im a single mom and i... View more
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the button Best... View more
