FIZZ message comes: "Action required: Your current plan did not allow you to complete this call. Please buy an Add-On https://fizz.ca/s/15/en/4217155/ View more
Hi Ranko
Did you try to call them adding 1 or +1?
Did you try to reboot the phone?
Do you have unlimited calls?
Are you under the coverage Fizz or Fizz Ext... View more
Hi Amadou,
I just checked on your account and I can see that under the My plans tab->Manage plan->Payment method, the Make my monthly payment green button is available for... View more
Hello
It’s says that i use 16 go on my internet (mobile)
It’ s clear that it’s impossible and i work from home and i am always connected to my wifi
Please could you help me... View more
Hi Jaures,
Thank you for letting us know about this situation.
I just checked from my end and your consumption is nowhere near that value in the last 4 days or so.
You used... View more
Shiomo
Here we are users and it is difficult to understand your problem
This guide can help you
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do View more
Hi Pierre
Are you trying to transfer your number from Koodo while activating a new Fizz mobile plan?
As per Fizz instructions, you must supply either your previous... View more
Was wondering if any of the admins on here had a sort of 2021 update as to the development of the mobile account application for iPhone and Android?
I know the question has... View more
Hi Ynw93
This would be an app that's nice to have. However as the site works well on mobile devices, you can do what others have by adding a shortcut on your phone. View more
Hi Emily,
Have you tried to check our FAQ here?
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Also, please turn ON Airplane mode and then turn it back OFF... View more
Hi Gabriel
Unfortunately Fizz had to disable the search contact option for now, likely to investigate this problem: https://community.fizz... View more
I changed credit card and my account was deactivated. I entered the new card and received a confirmation from Fizz telling me the account is "now in good standing" on Dec. 31... View more
Hi Yali
Please try restarting your phone.
Did you try to check the APN configuration?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Est-ce le... View more
