IRINA,
The credit card into your Fizz account must be reseted.
Please, contact the Fizz customer service this morning by chat.
This service is available from 8h00 to 21h00... View more
I ask this question for my friend because she doesn't see a invite friends tile like in the step by step guide... She successfuly activated her sim card and now I want to use... View more
Ask here to change browser, if this does not help contact the support
If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1-... View more
@Sihem,
Normally from the 2nd payment, check this link, see the point #3 : https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
Regards
Mo View more
Post account freeze, I've updated with new credit card information, however after a week there is still no status change or activation.
Not sure what to... View more
Did you click on the button make a payment?
If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz... View more
Hello Ali,
Thank you for letting us know that you've used your referral when you've subscribed.
After checking your account I could see that you didn't reach the conditions... View more
First of all, this was a great Fizz initiative. Good job y’all for giving some love during our weird times. Just curious whether the Grand Gifter badge has some value (beyond... View more
Hi Claudio,
Unfortunately, there is nothing we can do as customers on this support forum. For help for your problem, here's how to contact customer support by chat, from 8... View more
@Sarah,
If you have an android phone, check under phone settings-> call setting -> additional settings -> call waiting should be on
Hope this help
Regards
Mo View more
I have a 60 min voice call package in my plan. I checked it yesterday and I noticed that only 1 min is left. I am sure that I haven't talked more than 30 min (I checked log... View more
- It rounds call to a minute : if you made a 1 minute and 5 seconds it become 2 minutes.
- Voice mails are charged : if someone call and leave you a 2 minutes message , those... View more
