A lot of people are moving on July 1st in Québec. This means that companies like Fizz (and other ISPs) are way busier than usual. You can try contacting them by chat but I doubt... View more
It had been 2days and fizz deleted my post about my internet issue. The connection is still off and they deleted my posts without explanation. The @ had blinking all day long... View more
never mind, after all these days technical trouble in Longueuil, I've quit FIZZ internet,
plz just stop saying 'reboot your modem' or 'tighten screw' or 'reset factory', we... View more
I usually have a decent 65Mbps speed and since this morning barely go up to 750 kbps
- Reminder people are working from home those days
please help View more
It can be a false contact, therefore, when they touch or move a cable you will lose the signal.
Contact the support, since if you have the problem with the cable, they... View more
Hello Petyo,
Apologies for the encountered issue.
I have verified the matter in my tools and there seems to be a issue with the home internet grid in your area of which... View more
hi im new to fizz internet and i was wondering if the techinician will install the internet himself or he will just drop the modem inront of my door. thanks View more
Hello, for the past few days, my entire network (both wired and wireless) would suddenly stop working, especially in the morning. (and again today, hence why I'm here right now)... View more
Did you check the two led with the arrow symbol, to see the status when this happen?
If the are blinking the problem it is with the coaxial cable signal View more
why my connection is up down every about 30 minutes?,located in Longueuil, this interruption had begin since yesterday, please help fix it ASAP because we are working from home... View more
Hello quan,
Apologies for the encountered issue.
Regarding your home internet issue, I have verified and there are a few records on our end regarding your home internet... View more
Elizabeth,
Fizz accepts only a rechargeable prepaid Visa associated with the same adress than yours.
See:
https://fizz.ca/en/faq/what-payment-methods-can-i-use View more
