All my devices can connect to the wifi but my google home and chrome cast won’t connect to the wifi. I disabelled the band steering as recommandés on internet. Doesn’t work. View more
Hère you can find manual
https://community.fizz.ca/questions/2214663-proposal-technical-faq-fizz-team
Check the page 110, I do not know if Fizz has a custom firmware View more
Hello @Jean-Philippe,
I see that you have discussed with my colleagues by chat and an appointment with a technician has been made. Hope everything will turn out well for you... View more
i have follow step by step reset the router turn off band added 5G mi xbox now go all the way to 101mbps but mi pc can't find the 5G wi fi stuck with 2.4G and after all this it... View more
what the point of paying for 120 mb when i test the internet speed with and without cable it the same speed maximum of 50 mb so you are actually lying and charging me the price... View more
Beaulieu,
Have you tried to do a reset of your modem?
It can help.
Put in a needle 35,40 seconds into the center of the back of the modem (reset button) and release it after... View more
I can see my wi-fi network but it does not work. On the modem, the second green light flashes. The 3rd and the 4th green light are on but do not flash. There isn't a blue light... View more
Hi Valérie,
I'm sorry to hear about it!
I've checked your account and I see that your home internet plan is active. I've also verified your connection on my tools and I... View more
I'm doing an off site backup of my computer once every few months and the process takes forever with only 10Mbps upload. Wish I could pay for an add-on that would facilitate... View more
I'm not sure that Fizz will implement something like this in the near future. But you can send them a suggestion for that and maybe that will accelerate the process! View more
I have changed my address and my services also have been transferred to the new address and work properly. but my address did not change and my profile says that I have missed... View more
I believe that it is an error, but you can contact the support to let them knowMy tech did not pass and the email received was saying that I was not homeTo contact the support... View more
We have a very remote cabin with pretty good ATT 4G LTE signal, but nothing else. I was thinking this might be a good solution for when we go there (twice, maybe 3 times a year)... View more
You can have a SIM with a Canada/US plan, activate it when you need or you can add the Canada/US to your plan.
You can use your phone in order to become an AP or buy a LTE... View more
You need to schedule an appointment, the technicien will install the cable, if you do not have it, test it and deliver the modem
Usually you need a week View more
