Hi there! I'm new and I would like to ask you how much would the plan of $45 will be with tax. I also live in Quebec. :)
Thank you for your time View more
Hi
it is 45 + 14.975% = 51.74$
If you need a referral code to have 25$ credit at your 2nd payement, there is a list here:
https://community.fizz... View more
Hi Maxime
Yes, it is normal. Fizz is a prepaid service and the next payment will be the one month minus a day after the installation.
This the text from the guide... View more
The modem is currently at a lower level from our offices in our house. I would like to know if there are other wall connections available on different levels so we can switch... View more
Hi Bruno
If you have the cable connexion you can, otherwise you need to pay to add a new outlet
"Note: Instal the first outlet (or relocate the existing one) is free of... View more
Hi,
Egctelecom gives me 30 mbs unlimited cable internet free modem and connection for 34.99 for always.
What price you can give me, as i am already customer with... View more
Hello ROLAN,
We are not able to offer you preferential prices.
The prices we have are the ones displayed on our website and are the same for all our customers.
This way we... View more
I've been trying to make a payment for 2 days and I keep receiving emails from Fizz saying my payments did not go through.
I've spoken with customer support at least 3 times... View more
Hi Yu-Yuen
Did you associated your new credit card with your plan?
This is the full procedure
If you need to add a new credit card
1- In your Fizz account, go to... View more
Hello jason,
I am sorry to hear about the unpleasant situation.
Regarding such matter, please reach us directly by Facebook Messenger/ WhatsApp/ Apple Business or our live... View more
I keep seeing that ''bonus are valid for 2 years'': does that mean that the 1$ rebate I just got and applied on my Internet plan will expire in 2 years and then my plan will go... View more
I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. How do I change my plan before I am all hooked... View more
Hi Julie
You cannot from your side, however, try to chat with the support
You can contact Fizz support by chat
1- Log in to your account (see top right).
2- Any ad... View more
Hi guys
Do you guys have micro cut ?
I can see it only in online games, on my phone. I get disconnected but it reconnect right away. Of course im kicked out from the game so... View more
Can i keep my current internet provider until Fizz does work at my address ? I want zero interruption of internet when i change internet provider. View more
Hi Hoang
Yes you can do
This is from the guide
Avoid doubling up.
Once your Home Internet plan is activated, don’t forget to contact your previous provider to... View more
