Hi Thomas,
In order to be able to check your account and help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info... View more
I've been with fizz mobile for a few months now and recently decided to subscribe to their internet service. I went through each step and even entered my payment info, i... View more
If you already have it installed, you should be able to see it on your account.
Maybe a wrong / different email was used?
In any case, good idea to contact Fizz customer service. View more
Checking out what Fizz is offering has internet plans and speed ... very underwhelming!
We have choices offering 150mb and higher with equally speeds for uploads . Why are... View more
Hey, I'd recommend you try to contact Fizz either from the live chat on the help and support page or you send them a message on Facebook Messenger. View more
Hello Fizz community.
At home, I often use remote desktop between computers.
With my old internet / router, that worked out of the box.
On the Fizz router, there appears to... View more
When you changed routers it would have been recognized as a different network and probably set the firewall to treat it as a public network by default. Try changing the network... View more
Hi,
I ordered a SIM card and I was looking to join Fizz on cellphone and home internet. The main goal was home internet with 30mb upload speed for 35$ per month- as per my... View more
Hi Edgar,
As our beta period is over now, we officially launched the Home Internet for all of our users and you may only choose from our new plans and prices.
Have a great... View more
Home residence address search returns the result
"Unfortunately, Fizz Home Internet is not available for commercial addresses."
I have Fizz mobile account LTE network is... View more
Check the Videotron website. If you can get Videotron Internet, you should be able to get Fizz.
Try Fizz website again with different browser, desktop or laptop if possible... View more
I've had the opportunity to have the beta price of Internet and decided to go with 30 (speed). However I don't think it's fast enough and when I went to change my speed plan I... View more
