As the title says, I updated my two plan to 4GB data per month as we ran out of data the previous month. When the new month started, the usage data still says availability of... View more
Yes, I updated my plan atleast 5 business days before the next billing cycle. I even have confirmation emails.
Thanks for the contact information. I will reach out to fizz... View more
I want to transfer some extra data between plans in my own account but the "Gift" option is not showing under the plan that has extra data. Somebody has any idea why is it... View more
Check on the My Plans page, you see usage, add-on and gift below the chart showing your used data. Like so, see attached. If you don't see that then you should contact Fizz to... View more
In areas where I normally would have gotten at least half bars in LTE, I’m going down to 3G, and sometimes the signal will go out and in a few times before being stable again... View more
Your past experience of coverage depends on the provider you came over from. With Fizz (and Videotron) their primary band is AWS-1 (which is 2100/1700 MHz). This doesn't... View more
So when I am using my mobile data (lte) I am able to send whatsapp messages and browse the web and social media. However if I try to log into the bmo app i get a network error... View more
Hi all,
I'm new here and just activated my account with no data plan. I see Fizz gave a 250MB Upgrade data welcome bonus. I'd like to know if this upgrade is 250MB per month... View more
Hi Kelly, it's 250m/month upgrade and last 24 months. I've been using it since beginning so it's not one time thing. The other 500m perk is one time and only last 30 days after... View more
M is right, this has nothing to do with Fizz. You have to set up your email app correctly and then it will work with whatever data service you connect... View more
I changed my plan from 6G to 8G the day before it was supposed to renew and it actually didn’t because on my account it still says that I have 400 MG for the next 31 days. Can... View more
This is a public forum discussing issues and topics. Sounds like you had some data rollover to the next month. Congrats! You now have extra data to use this month!
Fizz is... View more
Hello,
This is my first month using Fizz, but i cannot seem to find my usage for the 250mb free upgrade of data. I could see the usage for the 500mb perk but not the other... View more
