So my mother, sister and I are getting the issue where calling results in three beeps and a drop of line around 1 minute after the start of the call. We also can't text. Can... View more
Hi,
Thank you all very much to share everything with us. Our teams are currently investigating the issue. We will update everything as soon as we have more info.
We are... View more
Prepaid carriers in Canada currently charge between $4 to $10 for their SIM card.
The good news with Fizz is that the SIM card is reusable, not disposable like other carriers. View more
What payment methods can I use?
You can use Credit Card Visa or Mastercard, or Visa Debit to pay for your Fizz plan(s).
Other cards such as Debit Card... View more
I checked the Android video here
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Fizz says
- If your phone offers you a predetermined APN type, choose “Internet... View more
they stole my phone and I would like to block my fizz chip that is on that phone and give me another chip that has the same number as the other one. It can? View more
Hello diaz
You will have to fill a contact form from your account - My profile- Contact form - Report a lost or stolen phone/SIM and fill the boxes with your phone number... View more
Hi Abed,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that... View more
Since this morning around 8am EST I dont have any connection with my SIM in Montreal, only emergency numbers. No data connection as well. Cant register in Fizz network. View more
It could be temporary hiccup or problem with your Sim Card or phone.
If your phone was recently damaged (bent, dropped, etc), the SIM card may no longer be snug in your... View more
whenever someone calls me and I am not available (again due to fizz network), they always get a french prompt. I am not french and want everything in my account to be English. View more
Have you setup your voicemail yet?
https://fizz.ca/en/faq/how-does-my-voicemail-work
Also logon your Fizz account to confirm your language preference. View more
I have problems calling other numbers on my account, whenever i call one of my other Fizz numbers on first attempt its almost always says the other part is not available. on 2nd... View more
