Hi Alpha
Sorry you are having phone issues.
Have you tried restarting your phone? Were you able to make calls, send text or use mobile data following your activation... View more
We are 2 people at the same address and we'd both like to switch to Fizz for our mobile. So it is 2 separate accounts, but we can't seem to use the referral code for both. View more
Camille
people already did that
The important thing is to use 2 different account, and you can refer the second account with your referral
Here the information how to... View more
Hello Esty,
Apologies for the encountered issue
I have verified your account and the mobile services have been suspended due to the monthly payment not being made. Please... View more
My credit card got hacked and I had to cancel it. I tried to Wait until my New card arrive to set it Up for my paiement. Unfortunately, my service got cancel before I Receive... View more
Hi Vanessa
You need to link the payment method to your plan and make a manual payment.
Go to manage your plan on your account to confirm that the payment went through... View more
When I signed up a friend sent me a referral message obviously generated from Fizz. Where can I locate this? I have someone I would like to refer. View more
Hi Hyatt
Did you activated your plan?
If you activated your plan
To get your referral code and share it:
1- Go to My Profile in your Fizz account.
2-... View more
Hi Lyudmyla
Yes it's possible to change your plan each month. Just be sure to make the request at least 48 hours prior to your renewal date.
Also to ensure you don't run... View more
Hi Nachman
What phone were you using? What price range are you looking for?
Fizz started selling phones (its in beta test mode), so you'll need to sign-up.
https... View more
Hi Peter
sure you can create your plan and get a new number
https://fizz.ca/en/faq/how-do-i-create-my-mobile-plan
check this, you can also find a number by entering... View more
Andréanne,
Do you want to quit Fizz or only to make a call forward?
If you want to make a call forward
https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding
If... View more
Hi Ali
If you want to change your phone number, you can log onto your account to make this change.
There is no charge to change your number and the area code will be... View more
