Hi,
I am trying to use the Fizz Wi-Fi application on my mobile phone. I keep trying to put the modem password in but I always get the same error message: "Sorry, the password... View more
the technician refused to come over for internet installation due to wrong address shown on his work sheet, but I received SMS pre-alert with the right address. View more
Hello Lingyuan,
I am very sorry for the inconvenience. If the address is right, you can reschedule the appointment from your account. Mike has the steps you need to follow to... View more
It would help if you let us know what you already tried.
For internet troubleshooting, the most frequently asked questions are:
Did your internet work before?
If you are... View more
You can use DNS such as opendns or google or you can buy your own router and put the modem in bridge mode.
Since I do not think that the router as child protection on... View more
An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly rebate on the price of your Home Internet plan.
Every upgrade is... View more
Yup you have to contact customer support. Btw is this for internet? Because for mobile this shouldn't be a problem.
If it is for internet then check out this link it might help... View more
Is the Fizz modem/router wireless access control list limited to 16 devices only ?
I have added 23 devices and saved the changes but when I came back there is only 16 in the... View more
How can I use my own Wi-Fi router with Fizz?
Disable the Wi-Fi feature of the Fizz Wi-Fi modem
In bridge mode, the two (2) Wi-Fi radios built into your Fizz Wi-Fi... View more
