Hi here,
It's a topic for expert technical problem.
I explain the problem with Hitron CODA-4680 Firmware 2.0.10.43b8
When i DOWNLOAD and try to PING the... View more
Hi Mehdi,
Good find, at first I was skeptical at the ping times and I thought it was BGP's doing because it does try to choose the best path possible after the hand off is... View more
im currently with Bell for TV mobile and Internet at home , i wish to cancel all services with them and just move to you for Mobile and home internet, do i need to keep a phone... View more
I switched from Bell to Fizz 2 months ago. You don't need to keep a phone line with them. As long as Internet Videotron is available at your address, Fizz will also... View more
After receiving a strange message from you that payment was not processed I proceed to change my payment method. However is no way at all to contact you and get my internet... View more
We are users like you, you need to chat with with Fizz, if you follow these instructions you will get the green chat bubble :
To chat with Fizz, make sure that :
... View more
Tried reset and hard reset cannot connect to the Internet. System status says everything is ok ! Anyone else having connectivity issues ? Home Internet View more
Hi Ron,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that... View more
It appears like I am losing internet connection on my PC when trying to stream..either games or Netflix. The moment I start Netflix on my PC, my internet connection goes down... View more
I can’t get online because someone have my ip so I need another rooter because Fizz agent won’t help me, so I need another rooter to get another address ip View more
You must check all your connections. Please follow the modem setup instructions
https://fizz.ca/en/faq/how-install-my-wi-fi-modem
If setup is well done, you can continue... View more
Hello Beatmasta ,
I have verified your account and I see that one of my colleagues has assisted you regarding this matter. I hope everything is well now.
Have a good day... View more
Je doit changer mon adresse ip! Sinon je ne vais pu pouvoir faire des chose en ligne, et fizz n’a pas un centre de contrôle alors je peut pas les rejoindre et leur dire... View more
Your website is frustrating to no end. I tried to ask a question 2 times. First time I didn't know the best answer button locked the thread. Second time I hit it by error I just... View more
If you decide to unsubscribe, the procedure is here :
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
No one will go pick up the modem, you have to... View more
I have a internet connection with Fizz 10Mbps/1.5Mbps and the download speed maxes out at 1.3Mbps. I gave up a grandfathered in connection with Videotron. 3Mbps/1Mbps. Can... View more
