Hello Élianne,
Apologies for the encountered issue. I see that one of my colleague has sent you a private reply and also you are currently communicating with us by messenger... View more
It has already been over a week and Fizz hasn't fixed the display error for our bills. I need to print my bill to close my tax paperwork for the month and submit it to my employer! View more
Jaime
For me it's working.
The display issue has been corrected.
Open a session on line into your account
Choose your plan
Click: Historic of transactions, you're... View more
Hi I want to change my payment method and it’s not possible. I have my MasterCard and my visa that are saved but I want to delete the MasterCard one and don’t work why? View more
Is your mastercard the default payment right now? If so, change the default payment to your Visa. Then you can delete the mastercard. If that doesn't work, then contact Fizz. View more
Hello Alessia,
Please rest assured that we'll try to help you the best we can with any question or situation you may have encountered.
Bear in mind that this is a... View more
you should contact the support for this
I do not think that you care, however, beaware that changing your email address can make problems with the points in the community... View more
Hello,
I'm really sorry to hear about this situation!
We'll try to help you further, but I'm kindly asking you to contact us in private by chat (the only secure channel... View more
The are valid for 24 months
Once activated on your plan, you get to enjoy your upgrade each and every month.
Every upgrade is valid for two (2) years starting from the date... View more
