I was affected by the technical issues on March 25th (and yesterday April 2nd, I had no access to cellular internet), but the perks (2x 1gig) are not appearing in the My Rewards... View more
The email stated April 9th as the date these perks will appear in your account.
On March 25, technical issues impacted our mobile services. Everything is now back on track... View more
After I activated my phone and filled in the information for phone number transfer, there was supposed to be a confirmation email within 2 hours or something, but I had not... View more
Hello ,
I checked your account and I see that your phone number has been successfully transferred.Your services should be fully functionally.If you still need help I invite... View more
Hello! I see a number of enterprising users have created polls, posted links, and all manner of discussion about the recent service outages. How can we work together to compile... View more
Hello Katia ,
We understand that our recent mobile service outages caused a big inconvenience for you and we are apologize for everything.
What is important at this stage... View more
As it says referral Bonuses unlock after your friend’s 2nd monthly payment! My friend already paid his third payment, why my referral bonus status still shows pending? View more
Hello Fizz,
My name is Tongyi Wang. My Fizz phone number is 438 xxxxxxx.
I referred a friend to use your reference. According to your policy, I shall intitled to 25$ of... View more
To chat with us, make sure that:
You're logged into your Fizz account.
You're active on a help page. https://fizz.ca/en/contact-us
You're within the business hours: Monday... View more
You can't, Fizz doesn't send paper invoice. You can see them in My plans --> Transaction history and you can print them. I don't know if it prints with all the info you need... View more
Anyone knows why long distance plans minutes don't match what is being advertised?
When i created the plan , I've selected 1000 minutes with Romania. Once the plan got created... View more
CHATPlease contact the supportGo on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom... View more
Hello Amruta Salunke,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how... View more
Fizz chat said it was their issue and they would contact me.. 1.5 days ago and no contact yet. Anyone else seen this happen? It asks to update payment method but I have 2... View more
