the expire date of my visa card is next week. so I have to enter the new account number to pay my bills, I clicked on my profile. then chose the payment method and added a new... View more
Hi Navid
Here are the steps to update a payment method, and associate it to your plans:
1. In your Fizz account, go to My Profile
2. Click on Payment methods.
3. Click... View more
I need to change my sim card provider, purely to produce a proof of address. Unfortunately, some awful beaurcratic entity I am working with won't accept bank statements or tax... View more
Hi Kurien
The monthly mobile bills produced contain your Fizz account number but no other personal info.
To see your name and address, you need to access/print the... View more
Hi, the Artfone 3G is compatible with 3G network only.
It will not work on LTE network.
The phone has limited use, but it will work on Fizz network. View more
When I try to make a call or send a text message, I get an error saying I dont have access to this service even tho my Data is working, support said they fixed it but i didnt... View more
Hello Reda,
Apologies for the unpleasant situation.
I have verified your account and the ticket towards our technical team was re-opened and they will look further into... View more
Hi Samuel
Fizz already has an app for home internet.
If they decide to come out with a new app, we will be the first to know as they will surely announce it here in the... View more
Hi Samuel
If you have calling included in your plan, all local calls are included in your plan.
Fizz is prepaid so if you haven't added money to your Fizz wallet, you... View more
I recently ordered a Xiaomi Poco X3 from aliexpress and was just wondering if these types of phones from china would work on the fizz 4g network View more
