Hi Bindu
Sorry you cannot keep using Fizz for more than 3 months.
You must also know this rule for Fizz mobile usage with partner networks.
"The majority of your... View more
WHEN I PLACED MY ORDER FOR MY SIM i taught that the 1st time didnt work and place order again.
AS WELL I GOT 2 SIM CARDS but I need only one, can I return it please? View more
Sorry the SIM card are non returnable.
The SIM card do not expire and you can sell it if needed. They can be used by anyone activating a new Fizz plan.
You can also... View more
I purchased a roaming plan 5$, sent two text messages 0.10$ each and then wallet says no funds available, got charged $4.80 roaming fee what is the point of buying a 5$ roaming... View more
Hello David,
Thank you so much for your message. I kindly wish to inform you that I checked your account and I see that you've reached us regarding this matter and one of my... View more
It's been 12 months since I last asked about eSIM and the related questions are between 8-12months old. Thought of trying to get an update on the roadmap of supporting eSIM on... View more
Hi Ivan
No we do not have any news, and fizz does not share their future developments
Usually phones with eSim support also a physical sim
The exception are the... View more
Hi,
I posted previously but can't seem to post in any existing threads, I can only "ask a question" so sorry for the duplicate.
Thanks everyone for the replies to my... View more
Hi Giovanni
You need to ignore this kind of message.
The Whizz (Fizz's employee) confirmed that your plan is activated
https://community.fizz... View more
No, unfortunately not. You can only transfer data that you have purchased to a fellow fizz members who has data included in the plan.
More information here: https://fizz... View more
Hello, I want to change my plan but it is not letting as I got the message " changes could not be made beforw 15-01-2020 "and we are in 2021, could you fix this issue plz asap... View more
Hi Amira,
I can see on my end that the ticket created for the situation you encountered is still undergoing investigation by our specialized team.
You will be notified via... View more
I activated two numbers on the account. The first completed in under an hour. The second phone seems to actually be activated and is working but my account status page... View more
Hello Giovanni,
We're so sorry about this situation encountered.
I kindly wish to inform you that I checked your account and saw you transferred 2 lines to us, thank you... View more
Shiomo
Here we are users and it is difficult to understand your problem
This guide can help you
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do View more
Every months it's a pain to download my invoice. I click several times on the download button, restart my phone, refresh the page, relog in my fizz account. Now this month just... View more
Hi Steve,
I understand and I'm sorry for the inconvenience. In this case, I kindly invite you to delete your browser history together with the cache memory and cookies before... View more
