I was wondering what was the deadline to make changes to your plan? I tried 1-2 days before and the system did not want to let me make changes to the plan for next month. 1 day... View more
48 hours before
here
Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change... View more
I checked the plans and they were reduced. When receiving my second SIM card for a family member, the discount was not offered anymore when ordering the plan. Is this normal... View more
You passed my paiement twice in my account and sent me an email saying you did and you did and also said you would pay me back 2 weeks ago and still havnt. Im a single mom and i... View more
Every single time I've contacted them, they answered fast and they gave me entire satisfaction. I must say I haven't had many problems but they where very responsive. Wish you... View more
For mobile internet :
- is your phone compatible with Fizz : https://fizz.ca/en/faq/compatible-devices
- did you configure APN : https://fizz... View more
My plan was updated to cover USA/Canada from 8/8/2019, see attachment Fizz 0808, but when I logged in FIZZ site, it shows only cover Canada(see attachment Fizz). Last month, I... View more
I contacted them and they simply confirmed the bug, and told me to switch in a next billing cycle, while I only need the USA coverage in the current billing cycle. I think this... View more
#36127 - Follow up on a complaint
My data upgrade still not working after 90 days investigation by fizz "special team" .
0 GB left though I should have 3g upgrade... View more
There are some Fizz support are prompt. When I asked again for the no update ticket, the again called Cosmin give me some data perk as work out temporarily. The problem is not... View more
I just got my sim and had a error activating it. When i try to reactivate it. The code does not work anymore...it says the code is use by other member. View more
Are you sure you entered the code correctly? Some letters can be confusing, like l (small L) and I (capital i) or O ((capital o) and 0 (zero).
If it's not the issue, contact... View more
Hey everyone!
I just started with Fizz this month and got 2gb monthly.
Unfortunately I had some wrong mobile settings on my phone and used almost 1gb on the first day.
I... View more
My phone does not work since yesterday (calls/wifi). I moved from Quebec to Ontario and have been using Fizz Ext for 3 months. My question is (before cancelling my Fizz): II... View more
You can NOT use Fizz ext over 3 months : https://fizz.ca/en/faq/partner-networks
.
As stated by Fizz :
"We reserve the right to block access to all of your Fizz mobile... View more
