I have received a letter from FiZZ said that my payment of this month was not successful. I have paid with the same bank card for a long time and this was the first time that... View more
Did you associated your card with your plan?
This is the full guide
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
For this kind of problem you are better of to... View more
We could all use some extra data since we are stucked in this tought situation. Some majors companies already unlocked their user's data plans to unlimited to show their support... View more
Hello David,
We are looking into ways to assist our customers through those hard times, but not for profit as this is a period in which we should be more united and help one... View more
Hello @Monica,
Apologies for the encountered issue.
I have verified your account and I see that one of my colleagues has created a ticket to our technical team in order to... View more
I can build a plan for sure, but I think I need a tablet plan, that I don’t need phone call or txt msg at all. Just data. Will fizz launch this kind of plan ? View more
Non, like the other company the SIM it will came with a number, but you cannot receive or make any calls without putting money on the wallet therefore you will not be charged... View more
Don’t forget to reduce your data plan if you can. Seeing lots of people online complaining about not using their data plans but still paying for them with other less-flexible... View more
Definitely recommend to check the price before and after - as Mike said, the longer-term users have better prices for their mobile plan than someone who would activate a new one... View more
I chose Quebec only in my mobile plan coverage. Accidentally I need to travel to Ontario. Can I still make and receive calls during my stay in Ontario as covered by my existing... View more
No,you will not be covered because you need the Canada plan to make and receive call in Ontario and yes you will need to pay extra to buy add on.
What is an add on and how... View more
I have One Bill with Bell that has all Bell services....Internet and TV and Mobility.... if I give that account number at activation...will my other services also be cancelled? View more
You can transfer your number using the IMEI therefore they should not cancel, however, bell can remove some discount.
Moreover, these kind of questions are suppose to be asked... View more
You need to buy a new SIM card, old number and the contract number therefore you do not need to have the old SIM.
Replace your phone and reactivate your suspended plan
To... View more
