Are the upgrades that I have attached to my monthly account permanent? It says that it will be removed at the end of this current monthly billing cycle View more
Upgrades are good for two years.
By being active in the community forum, giving pertinent answers, giving kudos, referring friends to join Fizz, paying your bills etc.
https... View more
Two days ago I bought my SIM, according to the courier's page it was delivered, which is not true, now I want Fizz to return the money that was already charged for a SIM that... View more
Thank you Fizz, I’ve receive your replay by Facebook messenger, and I’m waiting for the second SIM. The courier used was Planète Courrier inc, is the first time I’ve hear from... View more
Hi, I asked another question today saying that I can't have service. I was told to check my network settings but it still doesn't work. I tried on 3 different phones, all of... View more
It seems like there is either a problem with your account activation, or the SIM you received is defective. Either way, only customer service will be able to help you with this... View more
I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new HOMTOM HT70 and i want to know how to get the refund of my 15 days trial and... View more
Is there a Fizz center to get the SIM card from or it has to be sent by mail? And choosing auto-payment, does the $10 SIM card charge get waived or discounted like other service... View more
Fizz process for SIM card is pretty straight forward. You buy it on theis website ($10 + tax now), and it will be shipped to your delivery address. It's pretty fast then you can... View more
It has been about 4 hours since I purchased my plan. I still don't have service. I received an email saying that my number is online. (I transferred my number from Telus). I... View more
I subscribed earlier with fizz so I have access to their low price and it would stay that way even after the stabilisation period is over.
My question is : if I change my... View more
From this page
https://fizz.ca/en/faq-stabilization-period
What will happen to my price after the stabilization period?
For members who subscribed BEFORE April 12, 2019.
If... View more
I have 3 phones under one account. I noticed that all alerts are being sent to the first phone I created under the account. So my daughter gets all the texts pertaining to my... View more
When you create the additional users' plans under the same account, you have 2 options:
1. This option is ideal for a teenager, spouse or employee
Choose the first option, the... View more
