This is the second time this week that this technical issue has happened to me in Black Lake. I live for most of the time in Saint-Joseph-de-Coleraine. I have no problem... View more
I was able to activate my SIM card with my Iphone then tried to connect my KuWfi router. I seem to have LTE signal and am able to find the router on my computer wifi detection... View more
From this
https://www.amazon.ca/KuWFi-300Mbps-Unlocked-Wireless-antenna/dp/B07BFWCRWT
The router is not compatible with Fizz since it does not have a B4
Cependant, ceci... View more
I am using FIzz, My wife is using also Fizz. I was using 3giga mobile data plan, and my wife has been using 6giga plan. I could use LTE.
I don't remember when I changed... View more
Yesterday around 4PM, data stopped working on my phone. I can still place calls. I can still send SMS. My plan says I have 762MB of data left for the next two days. Fizz tech... View more
Hello jlambertca,
Apologies for the encountered issue.
I see that you have reached us directly and one my colleagues created a ticket towards our technical team which has... View more
Hello Mariana,
Apologies for the encountered issue.
Have you verified if the area you are currently in is within the green or pink zone? If the area you are in shows up... View more
I bought a new phone - a clone of the Huawai P30 Pro and moved my Sim card from my old phone to the new one. I receive texts but I don't receive emails nor MMS texts on the... View more
Did you check if the phone has the lte b4?
Do you still have data?
Try with this settings, remember to restart the phone
For internet
Name: FIZZ INTERNET
APN: mobile... View more
Transfered my number from Videotron and my account was closed on Videotron's side since the number was "transfered" but the service was not activated. Been without a phone line... View more
Transfered my number from Videotron and my account was closed on Videotron's side since the number was "transfered" but the service was not activated. Been without a phone line... View more
It took me 15 min before having the line transferring my number from fido to fizz. You situation is definitively not normal.
You said that you reached fizz support? I have... View more
