Before 9am there were internet problems, but now I have no service at all, and this is looking awfully familiar. Any news on when service might come back? View more
Same here. Connected with full bars, but no service. emergency calls only
Fizz is aware now. They are updating service status
https://fizz.ca/en/faq/status-services View more
Here we go again. All 3 of my lines No Service this morning in Ottawa. Now alternating between No Service, 3G and EXT coverage. Is this going to be another day like last time ? View more
Service message is switching between "Emergency Calls Only" and "No Service" for 3 lines in Ottawa South, Ottawa Downtown, and Gatineau. Started around... View more
I was told 10 days ago that Voicemail isn't working because my phone is on the Fizz-Ext network but they are fixing it. I am still out of town, when will this be fixed? I also... View more
Hi @all,
We know that we are not perfect, but we are really working hard so that we solve the issues you're encountering.
This issue with the voicemail that is not... View more
I bought a 60 minutes for calls pack and made a couple calls. When I look how many minutes I used it says 0. I looked at my wallet and my calls were charged to my wallet 10... View more
Hello Bigjac09,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you... View more
I am unable to send or receive mms messages but my connection to fizz is set up and i see the phone tries to send the mms but never goes past the loading. I am also unable to... View more
Hello Rachon Brothers,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how... View more
It shows normal with full signal and LTE but just cant go on internet. Kept on loading page. Cant send sms neither. But able to call. Anyone the same?
Montreal area View more
Try this
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#2
Resending the network parameters
You will receive two (2) notifications directly on your phone to... View more
Please post here the service that is not working SMS (2-factor authentication) so Fizz can have a better idea and fix the issue (do no post any comment just the service lets... View more
When you have problems with internet the first thing to check is the APN
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you did that, contact the support View more
Hi there,
I need to add-on data to my plan for the USA because I will be travelling away; however, when I click the "Travel Add-On", it sends me on a loop that sends my back... View more
One of these should work for you.
Try clearing cache and cookies.
Close and reopen browser.
Try different browser, such as Firefox, Chrome, Opera
Try different device... View more
