If you already reboot your phone, the only solution is to contact the support. Go on this page after 8h, https://fizz.ca/en/faq/resolving-issues,, you need to be connectedWait... View more
I had a data only plan last month, I changed it to only text. I can still use my leftover data. I can receive SMS but can't send any. I tried configuring the access point... View more
Pour les données
Voici la guide https://fizz.ca/fr/faq/quels-sont-les-parametres-reseau-de-fizz-apn
Tu dois contacter Fizz pour le SMS
Ici le lien vers les informations... View more
Hi,
Ported over to Fizz yesterday from Videotron. Everything processed correctly and i have access to most of the Fizz services except i dont receive incoming text from other... View more
You have to contact their support through Facebook or the livechat bubble. They had to reopen my 3 times before finally fixing it. Not sure what the issue was. View more
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do... View more
Hi Amir,
On Monday some of our customers were affected by the network outage. Please accept our sincerest apologies.
If you still encounter this issue, contact us in... View more
I don't know if anyone else has had this issue, but texts seem to be randomly lost when they are sent to me. They just seem to disappear .. I get 95% of them but the other 5%... View more
This time I can not receive my verification code by SMS, also I send testing text SMS from my Google Voice number, and no luck, failed to receive, Please help me ! View more
Hi Tiebang,
Please accept our sincerest apologies for the situation. You can check our Community page related to this: https://community.fizz... View more
I ported my phone number from Fido a few hours ago and received the confirmation email / text message saying that everything was configured correctly. It seems like I can send /... View more
This can be a problem of configure the APN or you do not have data in your phone
Here how to configure the APN
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn View more
