I changed my plan from out of data to 1GB last month and I received the letter confirmation, and today it's the new cycle for my new plan, but I still can not use my data, when... View more
Two days ago I used call forwarding for about 1 hour.After that every day the service switching on itself 2-3 times a day(I see icon)I have to turn off manually.Any idea what’s... View more
I have been having problems with my phone, when people try to call me it goes straight to voicemail and no one can send me text messages. However, I am bale to call with my... View more
Maybe you should contact
Support
08:00 to 21:00 week time and
10:00 to 18:00 weekend
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect... View more
Bill, your problem seems to be fixed. So you can select the best answer to close this thread.
In case of service interruption, you can always look at this page first https... View more
Porting can only be done to a inactive SIM card. If you want to change your current number on your account, you will need a second SIM card to activate. During the activation... View more
Are the upgrades that I have attached to my monthly account permanent? It says that it will be removed at the end of this current monthly billing cycle View more
Upgrades are good for two years.
By being active in the community forum, giving pertinent answers, giving kudos, referring friends to join Fizz, paying your bills etc.
https... View more
I subscribed earlier with fizz so I have access to their low price and it would stay that way even after the stabilisation period is over.
My question is : if I change my... View more
From this page
https://fizz.ca/en/faq-stabilization-period
What will happen to my price after the stabilization period?
For members who subscribed BEFORE April 12, 2019.
If... View more
I've lost my SIM (now $10 apparently) and I'm trying to order another. After I give all info including credit card, and it shows $11.30, when I click to order it says "too many... View more
Personnally I use Facebook messenger when I need to contact Fizz support. They usually reply quite fast. You just have to go on their facebook page and click "send message". Its... View more
Hi Dickson,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do... View more
