Hi,
I ordered a SIM card and I was looking to join Fizz on cellphone and home internet. The main goal was home internet with 30mb upload speed for 35$ per month- as per my... View more
Hi Edgar,
As our beta period is over now, we officially launched the Home Internet for all of our users and you may only choose from our new plans and prices.
Have a great... View more
Home residence address search returns the result
"Unfortunately, Fizz Home Internet is not available for commercial addresses."
I have Fizz mobile account LTE network is... View more
Check the Videotron website. If you can get Videotron Internet, you should be able to get Fizz.
Try Fizz website again with different browser, desktop or laptop if possible... View more
I've had the opportunity to have the beta price of Internet and decided to go with 30 (speed). However I don't think it's fast enough and when I went to change my speed plan I... View more
The technician for internet installation never showed up what do I do now ? Can you just rescheduled it please to Friday the 30th between 8h am and 12h ? I started paying 10... View more
Hello Maurizio ,
I am sorry abot the situation you encountered.In order to help you further I invite you to contact us via live chat : https://fizz.ca/en/contact-us... View more
On this new router both 2.4 ghz and 5 ghz share the same ssid. On previous router, I had one ssid for the 2.4 ghz and a different ssid for 5 ghz. On this new router, if I change... View more
Hello
Installed Fizz modem this week. It reboots on its own on a regular basis.
I have the Hitron modem. Model CODA-4680
I logged in the status and see uptime is 1 minute... View more
I just had a technician come over to my place and activated the cable. I followed the instructions and set up my modem. However, it is not working. It has been about an hour so... View more
Hello Dong ,
I checked your internet connection and on my side everything looks fine.If you still encounter this issue please contact us via Live Chat.
Have a nice day... View more
Can I host my own incoming and outgoing SMTP service at home with the internet plan? I would also require a static IP address for my DNS server.
Thanks! View more
Hi, I just subscribed to home internet. The tech came, hooked up the modem and everything worked fine for approx. half an hour. The internet stopped working completely after... View more
Thank you all for your answers and suggestions! As I’ve had to share with fizz multiple times over Facebook, I’m a 100% certain it’s the modem.
It was finally arranged for a... View more
