I want to change the higher plan ASAP, and I tried to choose the higher plan and it shows I only can change the plan after 20/3/2020... I would like to ask for when I change at... View more
Royal,
You cannot change your plan before the 48 hours of the end of your billing cycle (due to their billing system).
You need to change a plan before this deadline to be... View more
I believe that this is not the first time that you post
Please follow this guide
- Go to this page https://fizz.ca/en/contact-us, if you are not connected login
-... View more
Hello Abdel,
Once you subscribe to Fizz, you agree with the recurring payment that will be taken from the credit card you've added into your account. If you do not want to... View more
Hello
You should not charge the cost in my account because the connection of the internet are not working since five days
I request please to charge in my account when the... View more
We are users, contact the support
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connected login
The business hours: every day from 8 a.m. to 9 p.m... View more
We are users, contact the support
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connected login
The business hours: every day from 8 a.m. to 9 p.m... View more
I tried to chat with Facebook messangers but no body rely
For the trouble shoot for the modem
I do not have internet since 5days and you cost it on my account View more
Hello Abdel,
Our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us, you need to be connected into your account and click on Help, which is on... View more
Hello
I verified the coaxial cable is tightly screwed in the the both ends
And the power outlet the modem is plugged into to a direct one
The modem is still yellow colour... View more
Hello Abdel,
Please reach us directly by chat or Facebook Messenger in order for us to proceed further regarding this matter.
To contact us by chat, please use an FAQ... View more
Hello Abdel,
I have verified your modem in my tools and it appears as offline. Can you please verify if the coaxial cable is tightly screwed in on both ends and change the... View more
This is more for the fizz team, I was considering switching to your internet but the modem is really large and I, like many others, have a box inside my condo (new construction)... View more
We are users and you need to contact the support to have an answer to your question
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
The... View more
