I need To schledule and eally appointment thanks the day tu eu propose. I want To know how To contact your service To talk with someone for that. My appointment is on sunday... View more
Hi Wayne,
Your $40 bonus will be unblocked after your second payment only. It will be available to pay your third month of service.
Welcome to Fizz ! View more
My tablet connects to the Wi-Fi in the settings but there is no connection of it. Plus I do t see the table on my list of devices on the fizz Wi-Fi... View more
Hi Bruno
You can also open a browser and go to http://192.168.0.1/login.htm (enter user:cusadmin and your wifi password) to manage your modem and see all the connected... View more
Hi Leslee
If you just signed up today, you'll need to wait 24 hours before you can reschedule or cancel your appointment.
If you want to contact Fizz support, the chat... View more
I subscribed today using a friend's referral code. When going through the payment, I insert the code, press the arrow, and system says something like 'Code well received'. I... View more
Hi Fernando
On your account, go to My Profile >> Referral bonuses
The referral bonus should appear there as "pending".
It will be unlocked when your second payment is... View more
Hi Olga
To view your Fizz technician appointments:
1. Log into your account and go to Manage plan.
2. Click on Appointments.
3. Here you will be able to see a complete... View more
Hi Jeanne
Did you cancel your installation appointment or did you unsubscribe?
If you cancelled your appointment, you need to wait 24 hours before you can schedule a new... View more
Hi Salah-Eddine
Have you tried restarting the modem?
Have you checked your account to make sure your home internet plan is active?
Are you connected to the modem by... View more
Hi Alexandre
Have you tried restarting your modem? It helps to confirm for sure that WiFi is indeed the problem by testing the speed with a device connected via Ethernet... View more
