Hey there, so I've took canada coverage cuz I work in BC and live in Quebec but it seems that they only cover quebec cuz I'm on the fizz ext network.. Am I stuck with no more... View more
Remember you cannot use for more than 50% for 3 consecutive billing cycle outside the Fizz coverage. Fizz can suspend your plan.
You need to check the APN, and enable the... View more
It's not clear if long distance charges are included in your coverage area. If I have the Canada + U.S. coverage area, does that mean I can make unlimited calls to both Canada... View more
Good question.
With Fizz mobile plans, the calling area = your coverage area,
So if you selected Quebec coverage, you can call any Quebec number while you are in Quebec... View more
I was using Quebec coverage. When I was trying to call an Ontario number, my phone says, 'your current plan is not available to connect this call'. So I added the Canadian... View more
Hi Max,
The travel add-on is for when you go on travel outside Québec, not if you stay in Quebec and want to call outside the province.
I would contact customer support... View more
I have a Canada plan, I'm based in Quebec. I'm trying to reach out to Ontario people to their Ontario numbers but can't, the call shuts automatically. Why is this happening? View more
Hello Ralph
I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to your situation.
If the... View more
I'll be returning home in BC soon for the summer (until the end of August) due the the COVID-19 situation. I'm afraid that 5 months might be a long time out of coverage... View more
Hello Meera,
Checking your account I can see that you've been in contact with our support and they've provided you the information you were looking for.
If you need other... View more
Skylor,
What mobile plan do you have? Canada Coverage? or Quebec coverage?
Good news!
Ottawa is located in the green subscription zone of Fizz with the Quebec coverage.
For... View more
I have Quebec coverage, but I am unable to call my family in BC even though I’m still currently in Quebec. Is there an add-on that I am missing? I bought minutes (my plan is... View more
With Quebec coverage plan, you can can not call outside of Quebec and the Ottawa region. If you want to call to BC, you have to buy a travel add-ons (see the joint screen shot)... View more
HI
I drive a truck for a living and 3 days a week I am driving outside the main green coverage area. I travel along the 401 to Trenton Ontario from Ottawa with stops in... View more
I have to travel for work during two weeks next May in Baker Lake, Nunavut. I checked Fizz's coverage partner Rodgers and it does not provide cell service in that location... View more
