Stable speeds and reliable service for 3 months so far. Beta prices were awesome. Current prices are competitive with market, even a bit better when you add the potential... View more
You are able to have Bell Fibe TV with any internet provider. You have to contact them and they will allow you to use Fizz Internet with Bell TV. The downside is that if you... View more
Fizz wifi modem kit comes with 6 foot black coaxial cable.
My wire was still in the box. I had to check lol
If any new customers want to use my referral, its 66KGA. =) View more
So I recently switched to Fizz and I'm paying for 60Mbs but only receiving around 10Mbs and I checked on 3 speed test website.I already tried multiple things and no result from... View more
with cable internet the speed is quite stable and usually very close to what you sign up for. Either your test or the connection setup have issue or Fizz's mistake to set you up... View more
Rental should be free until you cancel your plan. If you cancel you must return the modem before 15 days or else you have to pay 150$ according to the service agreement.
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I just signed up for home internet less than 48 hours ago; the tech guy left everything in order but this morning the modem is not responding at all; what do I have to do for a... View more
Try to reset at first
Restart your Wi-Fi modem
Unplug the power cable on your Wi-Fi modem.
Make sure all the lights on the modem are off once you have unplugged it... View more
Have you tried any troubleshooting?
- Logon your account to check plan status and make sure you still have data.
- Make sure the data settings on your phone are good. Recheck... View more
Hey, we recently—as of this week—switched to using Fizz Home Internet. Everything is fine… except for this big annoyance:
I cannot see my Google Home device with my phone or... View more
Home internet has been down for 4 hours and no one can confirm when it will come back. Worst thing is there is no notice in advance. Fizz simply decide when they want to cut the... View more
I hope your internet is working now.
If still problematic, please try these:
- Check your Fizz account to make sure the plan is still active and payments are up-to-date.
-... View more
I scheduled my internet installation for June 27th by mistake. I would like to change the installation date to June 28th, evening. How do I do this? Thank you! View more
How do I change or cancel an appointment?
You can log into your Fizz account to reschedule or cancel your technician visit up until the day of your appointment. Service calls... View more
