Theres a difference between PLAN and ADD-ON.
A plan is a prepaid monthly basis and any changes to it will take effect after paying the next month's bill. Thus if your billing... View more
Hi Rose,
Because your service address is not in Montreal, you cannot have a 438 or 514 number and that's why you've been assigned a 343 number.
Unfortunately, we are... View more
I'm in montreal, I activated my phone back on december 12 and for a while mobile data worked perfectly fine but ever since last week it won't connect to the mobile data networks... View more
Restart your phone? What model is it? Check your APN settings? You should message Fizz on the Fizz chat bubble or FB messenger if you need more help. View more
Fizz cannot transfer my Fido number and it says "The account number for your current mobile provider is incorrect". But I double checked, and the account number of Fido is... View more
Yesterday I was trying to login to Paypal, and it only had two options for verification, 1. SMS and 2. calling. I chose calling, and the call kept getting going to VM after the... View more
My phone has no longer access to mobile and data network since last Sunday morning.
I hadn't changed anything in my phone configuration and have consulted Fizz online... View more
Hi Thierry,
I really am sorry for all these issues that you encounter.
I just checked the ticket that has been opened for you and I added some notes, to clarify with the... View more
