I can't access internet with my Galaxy Nexus GT-i9250 . No indication on my signal strentgh indicator .. I would like to know if that phone is compatible with Fizz LTE network ? View more
I have an LGV20. Image texts took +5 hours to send so I put in a suport ticket. The email said to change my mobile network settings to "3G only or WCDMA or 2G/3G". I changed it... View more
I hear you. However Fizz did notify us that this might happen.
https://fizz.ca/en/faq-stabilization-period
What can I expect during the stabilization period?
Expect a few... View more
I have noticed a strange issue where sometimes you dial a number to call, and you place that call, and all that sudden it drops the call.
Calling it a second time usually... View more
I was experiencing this as well. It seemed to happen when I wasn't using my phone often or during peak times. In any case, it worked when I redialed, so I left it as is.
... View more
I have had my account for about a month, and have stopped being able to recieve text messages. I am able to send messages and calls come in with no issue as well as being able... View more
Contact the supportCHATGo to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the... View more
Since I change for FIZZ, my GPS isnt working when I use my car, it says "Searching for signal". When I'm moving it doesnt follow the car, but when im not moving it can localise... View more
Depuis que j'ai changé pour fizz, lorsque j'utilise mon GPS dans mon auto, il est constamment écrit "Recherche de signal" Le gps n'arrive plus à localiser mon auto ni à suivre... View more
Bonjour Marie-Philippe,
Merci de suivre les passe depuis notre faq en cliquant ici: https://fizz.ca/fr/faq/quels-sont-les-parametres-reseau-de-fizz-apn
Et si le soucis... View more
Hi
With Iphone 4 i am not able to set APN. Same problem as in the picture but displays :
Set up personal hotspot : to enable personal hotspot on this account contact... View more
Guys I have less than a week remaining of my 500 MB of data and yet everytime I try to connect to any fizz network I get a message that "This SIM is unauthorised to connect to... View more
Hello Mat,I am sorry for the inconvenience. In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find... View more
I have an iPhone 8+ and have been using Fizz for a while now but for some reason my texts don't go through and my data isn't working. Can someone help? View more
Hi Hailey,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the... View more
