Hi @Edvad,
You won't be charged roaming as there are no overage charges with Fizz :) But, if you would like to you use your services and you have Quebec coverage, you can... View more
Hey!
Just curious about your thoughts on how Fizz network coverage compares to the competition? I was with Rogers and rarely ever experienced any hiccups. So far their... View more
Hi edivad !! I have been very happy so far with the coverage and connection speed. I used to be with Telus and not looking back, Fizz is a good company so far. View more
Can't seem to be able to do a call forward to a voip Skype US phone number. I have a Canada plan but added 60min of US minutes. Still not allowing me to do... View more
Hello Mathieular !
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub... View more
I've enabled roaming but when I go outside the subscription area (still in Canada with Canada-wide coverage) I can't use any services, i.e. SMS, phone call, data. View more
Try to contact the support
how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the... View more
It is not. One other mobile provider in Canada has started rolling out 5G in larger cities like Montreal, Vancouver, Toronto, Ottawa. In general, 5G is a big investment for the... View more
I have a canada unlimited talk and text plan and 1gb of data , but my phone stopped working in Ontario ; no gps , no text no call , no service , only the 911 calls View more
Hello Horia,
I've just verified your account and your mobile plan is currently active. Maybe you're now in a dead spot or in area that is not within our coverage network. I... View more
Hi i've searched a bit and found out Fizz is using videotron cell towers (Correct me if i'm wrong). Could it use other providers towers, for example Bell towers? I'm currently... View more
@Charles, @Emiliroy
Attention, the phone will privileges the Fizz signal, therefore, if you have a weak signal you will use it. If you force to use an other operator, you will... View more
In theory is the same
Since Fizz is a virtual operator, Fizz is using videotron coverage when available, otherwise is using the others providers
https://www... View more
