Hi Cristi
Although it does seem Fizz is open to having honest discussions on the forum.
For this question, I will refer you to the Community guidelines:
https://fizz... View more
Is it normal that I cannot add any one in my Contact to be able to share my extra Data? I tried with the cellphone number/email but the search is always returning nothing... View more
Hi Shivaleela
Logon your Fizz account. Go to My Profile/Mon Profil.
Scroll down to Settings/Paramètres.
You can change the first setting "Sélectionnez vos... View more
I transferred my number to another telephone company on December 01,2020, but still got charged on Dec. 11, 2020. I cannot log into my account since my account was closed since... View more
Hi Lin
In order to have news about your refund, you need to contact the support
In case of problem, you can contact Fizz support by chat
1- Log in to your account... View more
I have 2 sims for my account. Both have been activated within an hour of each other. Both sims were transfered numbers from videotron. the first one worked without issues, but... View more
Hello Judith,
Apologies for the unpleasant situation.
I have verified your account and it seems that the transfer request for the second number got stuck in pending... View more
Hello, i'm a new customer and transferred my number from Videotron to Fizz, a never received a text from videotron asking to confirm that i'm changing provider and now both fizz... View more
Hello Georgeta,
Apologies for the encountered issue.
I have verified your number transfer status and it appears to have both confirmed and completed, but the activation... View more
Hi, when I contacted my actual cellphone provider to change my cellephone, they told me that the prices listed for plans were taking in consideration that you buy a newphone... View more
Hi Nathan
The price listed is the real price, you need to add 911 fees (0.46$) and the taxes
The you will pay 40.77$ avec les taxes (au Québec)
https://fizz... View more
No, unfortunately not. You can only transfer data that you have purchased to a fellow fizz members who has data included in the plan.
More information here: https://fizz... View more
