I am getting very high ping in CSS CS:GO Combat Arms FIFA19 and all online video games. 500ms+ in Combat Arms and over 120ms in CSS
Speedtest ping is under 10 ms so its not... View more
I know all plans are unlimited usage but I was wondering if it’s normal that the usage is not shown in my account? It does say “Monthly Internet Usage” View more
@MARROY
To access your modem settings, type "192.168.0.1" in web browser.Type in your modem login info.
You are presented with the "Overview" tab.To see usage, click on... View more
Hello,
I will be moving in July and am wondering what the procedure is, especially since I have a plan that is not even listed anymore (beta prices). Anyone have any luck with... View more
For mobile, doest matter i think, for Internet, probably can't, internet service is way to new for answers.... but Fizz doesn't provide any moving procedure. You have to cancel... View more
Paid my internet first month plan on subscription but changed my mind. Now, I have no possibility to cancel my internet plan. Only the possibility to schedule an appointment (... View more
Hello Jacques Chouinard,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding... View more
Just want to be sure that I can keep home internet even if I cancel my mobile plan. I can't handle the mobile network issues but home internet's been solid & I don't want to... View more
Hello everyone,
My Fizz wifi app doesn't work and i got always a troubleshooting when i wanna connect to it , this issue start from today and i still can't connect to it... View more
Installation is on Sunday March 31st and the modem hasn’t arrived with the mail. My internet will be cut on Monday from my last Internet provider what is going on? Where can I... View more
You need to contact the support
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom... View more
no contact support number on website and i see many customers of yours asked already that question and no update on website was made because i cant see where it says TO CONTACT... View more
Hi Normand,
As we are 100% digital company, in order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can... View more
I cancelled my home internet and received a barcode that Fizz says Canada Post will scan and prepare the return. Well I just passed by my local Canada Post and the clerk could... View more
Not sure if you can choose your own answers as best answer...
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- Here is a way if you can't, select this post. If you can i'll edit my post
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-Pete29
Apprenti 1/5
Thanks... View more
This is a public forum, therefore, you have posted you cell number.
Did you try to restart the phone? Sometime can help.
Where are you locate? View more
