Hi Chloé
Please logon your account to check your plan status.
Did you change phone? Or have you used mobile data on it before?
Make sure your phone settings doesn't... View more
I want to understand why fizz is displaying ads on my phone without any apps open. I pay for the service so why would they subject me to advertisements directly on my phone View more
Anthony, are these Fizz ads or for other products or services? I don't think this is standard, you shouldn't be receiving any ads. Verify if your phone has any malware or hacked... View more
Hello Manny,
If a perk is giftable, rest assured that you can go to your Fizz account in Overview - See Details (My Rewards Program section) - Scroll down to "My Perks" and... View more
I've been quite happy with Fizz Internet (had it for 6 months) and was wondering about Fizz Mobile. In short, I'm very curious about the quality of calls throughout Canada/USA... View more
I live in Montreal and am planning to buy Fizz Mobile Plan with coverage in Canada and USA. I just wanted to make sure that when I select 'Canada and US' coverage, and the plan... View more
Hi Ashish
Yes you are correct. You will be able to use your mobile plan in the areas as shown in the Fizz coverage map: https://fizz.ca/en/coverage
You must also know... View more
Hi Julien
Try restarting your phone.
If the situation continues, try swapping your SIM card with another mobile phone. Then run some tests to determine if the slowdown... View more
According to Fizz website: You can use a Visa or MasterCard credit card to pay for your Fizz plans.
- including Visa or MasterCard prepaid cards which accept recurring... View more
Hi Martin
You can Live chat with Fizz support from 8 AM to 9 PM every day:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the... View more
