Multimedia messages do not work while Private DNS is enabled.
This isn't a question per se, but I wanted to post my solution on the Fizz Community Hub in case anyone else... View more
Thanks for the info. This issue looks to affect only Android version 9 or higher.
You might have seen the news that Google released this feature in 2018 called Private DNS... View more
I just came back from a trip and I want to get back unlimited text and phone call but I have to wait to next month. Is it possible to pay more this month to have it now and not... View more
You can request the change to your plan, but unfortunately you have to wait until the renewal date for the change to take effect.
In the meantime, you can add money to your... View more
You cannot do that.
Try to contact the support to see if they can make an exception
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- Go to this page https://fizz.ca/en/contact-us, if you are not connect login
-... View more
Hello @Everyone,
Thank you very much for your kind words. We are and will be always here for you in case you will encounter any issues during those hard times.
Meanwhile... View more
I am Canadian but moved to study in Central Latin America. After travelling for a week and a half to come home, I have come back with symptoms and currently quarantined in a... View more
Hi
Im desperate need for more data.... fizz claims they are working to help people with covid19 situation but they have done nothing so far.... contacted them many times... View more
I tried from my 2 Fizz phones to call 2 different Virgin phone numbers and I keep getting "Call can not be connected"
I tried from a Rogers to the 2 Virgin numbers and all was... View more
Try to reboot your phone if it does not help contact the support
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An other solution can be
Android: Settings → Connections → Mobile networks → Network operators... View more
For two days now, I receive this message “Your call cannot be completed at this time...”. This happens for whoever I try to call from my cell. I don’t know what to do. Any ideas? View more
Hello Lydia,
I apologize for the error you've encountered, I suggest you reach out to our support where you can have this situation resolved.
Our contact methods can be... View more
I would like to know if Fizz did unlock the data limit on mobile for the corona virus pandemic. I know Rogers, Bell and Videotron have already done that to convince people to... View more
By now I don't think so but you need to ask your question to the support because only them knows that answer
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are... View more
