Hi, I asked another question today saying that I can't have service. I was told to check my network settings but it still doesn't work. I tried on 3 different phones, all of... View more
It seems like there is either a problem with your account activation, or the SIM you received is defective. Either way, only customer service will be able to help you with this... View more
Try -remove your card and reinsert it
-insert your card to another phone
-insert another phone card in yours.
If the SIM has a problem you will need to contact... View more
I'm not getting any texts nor are my texts being received. I don't have mobile data coverage as well. But I am able to receive calls. Whatvs going on? This was since Friday. View more
For the last 3 months I have been having issues intermittently making and receiving calls and txt. Nobody can reach me and neither can I. However my data works fine I am able to... View more
HI Maurizio,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do... View more
I live in Ottawa and I go out of the fizz zone part of the day. I have issues wil the partners service, calls sound gargled, or drops, data is all over the map, in a span of 5... View more
Hi Andre,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do... View more
I'm currently having an issue with 2-step verification messages via the Sony Playstation network, my Fizz mobile is not receiving the messages. Is this an issue you are aware of... View more
Must be fustrating for something to stop working when you know it was working previously.
You may contact Fizz support for latest update, but they may not know either.
... View more
Hello Bernard
Are your international calls working now? If not, have you checked with a different device and made the calls with the country's prefix before the number? For... View more
