Hi,
I bought a $10/500MB data travel add-on before leaving for the US but I can't use mobile data despite turning everything on in my phone's settings.
I read that I need to... View more
Thanks for the help everybody.
I got it working so I thought I'd explain how here for future reference.
I did have data working fine back in Canada, but I still had to... View more
I'll go in Italy for a week in a few weeks and I'd like to know if anyone knows if I can trust the coverage will be good there?
It will be my first time travelling on my own... View more
If you really want a provider in Italy this is the cheapest https://www.iliad.it/
I am not sure if you are allow to do it
Free calls in canada
And I do not know if for a week... View more
I have purchased data travel to use in state last weekend, I only had connection for 5mins and rest of the trip I wasn't able to go on any browser and nothing works. I had... View more
Since your data did work for a bit, we can assume that your phone has the proper setup.
Did you check your account to ensure your Plan and Add-On status are good?
Also have... View more
Before going to Vermont over the last weekend I bought Wallet Money to use pay as you go.
I could receive calls and text but no data. I could not use my Safari at all. Very... View more
According to Fizz FAQ, you should be able to use your Wallet for all Pay As You Go services.
https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it
However, when I... View more
I am located in Ottawa, but will be travelling to Saskatoon for a summer job. Can I sign up for Fizz now and keep my number for when I am in Saskatoon? This will only be until... View more
According to Fizz FAQ https://fizz.ca/en/faq/partner-networks
your service may be suspended.
The majority of your usage (calls, texts and data) must be done on the Fizz... View more
I'm going on a trip and want to change my excess data from my plan (bonuses I have) into a travel add-on for the states. Is it something that can be done? View more
How long have you been with Fizz? If you have been with Fizz for 8 months and plan to use your Canada/USA plan for 4 months or more, there should be no issue. But if you... View more
I bought the travel add on for the correct country. I cant connect to a network or use data. My phone is telling me that my sim card is not compatible with the mobile network. View more
Hi, please make sure you APN settings are correct, something else that I noticed is that you have "Automatically select network turned off, i'd probably recommend turning that... View more
I purchased a travel Add-On for a trip to New York city. The roaming on my phone was on for the 4 days I was there and I was never able to hava data except for a few seconds on... View more
Hello Audrey,I am sorry to hear about the issue you have experienced. We will be more than happy to help you and for that please contact us via Facebook Messenger or Live Chat... View more
I have set call forward (conditional) and tested it before leaving North America. However, people calling me get the message that I am not available. There is no call transfer... View more
Probably is the type of call forward used
https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding
Now is too late but I will try to see the configuration of *#62# View more
