Hi huaizhen you can make a request but it will only come into effect in your next cycling bill. If you need extra data you can do pay for an add on. Good luck! View more
I am living in Montreal and I have a Québec plan. I am going to Calgary and British Columbia for three weeks this summer. What do I need to do to keep mobile and data active... View more
If you do not have a special price (2019), you are better off to change your plan with a Canada coverage the change is 2$
Remember, you need to do it at least 48 hours your... View more
I am going on a vacation to USA. Is it possible a month before going to switch my plan to USA/Canada coverage a month before I go, and then switch it back again to Canada only... View more
Hi BeaverOwl,
Yes it is very possible to do.
Fizz is prepaid. You can switch plans every month if you want.
Just remember to make the change at least 48 hours before... View more
Hello hahrens,
Apologies for this unpleasant situation that you've encountered.
Checking your account, your information is correct and you have the correct coverage. In... View more
I have a plan with 4 GB of data and my coverage is limited to Quebec.
Can I use mobile data if I travel to British Columbia? Or do I need to buy Travel Add... View more
If you have Canada wide coverage in your plan, than you can make/receive calls and send/receive texts all over Canada with no roaming fees.
From Fizz website: The coverage... View more
With the Canada USA coverage i saw that calls can be done in both countries but what about text messages? is it ok in both countries sending and receiving? View more
Hi Assya,
It is the same mobile data settings (also known as APN settings) regardless of which country you are. Just be sure to enable roaming on your phone.
If you need... View more
