I joined Fizz for about 2 weeks but I've already had 2 major outages. On top of that, I couldn't find the chat bubble to talk to a customer service rep. What is going on Fizz?? View more
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message... View more
I transfer my mobile number to a different service provider because your service is terrible. I have also unsubscribe from your service and yet I don't access to get a refund... View more
You need to contact the support
CHATPlease contact the supportGo on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect loginWait 15 seconds for the... View more
No, 48 hours before the end of the payment cycle you will not be able to make any change to your plan. The system just will not allow you to change your plan BUT you will not... View more
Since having switched over to Fizz from Rogers, I can no longer access my phone's hot spot from either my 2 laptops, iPad or Android tablet. My PC just spins and spins and can... View more
Only happening until this morning.I changed absolutely nothing in my cellphone. I had issues yesterday but it fixed itself, then this happen. Anybody know what i can do? I tried... View more
I was able to make a call and send a text message now. Everything is back to normal on my side. I hope it’s like that for everyone else as well! View more
Can you provide morte info? Is your phone compatible with Fizz? What's not working ? Do you have it include in your plan? The APN is well configure? You try to reboot it ? View more
Not saying that im really complaining much, but there has been alot of talk about the outages with Fizz recently, and people are asking for compensation, i've created a... View more
April 2, 2019 3:45 p.m. - Some members have started to see their service come back. Our teams are pursuing their efforts to solve the situation as soon as possible for all our... View more
Hi,
I rebooted my phone after that mobile network is available now.
I just want to say "thank you for your service!" You are the "BEST"!!
Thank... View more
With beta services comes beta prices.
I don't want extra gb's, I want to pay a price that reflects this company's reliability. Bring back beta prices. View more
Last outages were on April 2 and March 25.
Since then, it looks like Fizz took precautions to minimize unexpected outages going forward.
There's defintitely a LTE related... View more
