J'ai essayé d'activer ma carte SIM avec un plan mensuel mais je n'ai pas fini ma transaction. Maintenant je ne suis plus capable d'utiliser cette carte sim, ils m'écrivent que... View more
last night , when I was activing my sim , I was interruputed and couldn't compelte the process .today when I want to active it again , I was told that the activation code was... View more
Did you check if under your account you have a plan? If not, contact the supportCHATGo to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds... View more
Delivery sim card delay ? It is not satisfactional i did not receive my sim card and this is a second time i ask you to help me why i did not receive it although i received an... View more
Hey bud! Same thing happened to me when I first signed up. I had no success on the website but I got a reply pretty fast with facebook messenger I highly recommend you trying... View more
I am reactivating my phone and have a Fizz sim in it with a number on it. it is not a 6 digit number like like the info says it should be. how do I reuse this sim? View more
Bonjour,
J'ai activer ma carte SIM hier: j'ai entrer le code d'activation et j'ai du obtenir un code de déverrouillage de mon ancienne compagnie. Tout fonctionne, je reçoit et... View more
I lost a fizz sim, got a new one delivered, but the activation process asks me to choose a new number with selecting a new plan. can i use the same plan and the same number? View more
Fizz mobile is available to subscribers in Quebec and Greater Ottawa area.
https://fizz.ca/en/coverage
Basically you have to live within the Videotron network area to be a... View more
You should contact Fizz support. You can send a message by facebookhttps://facebook.com/fizzca
Or you can use Fizz chat. Make sure that:
You're logged into your Fizz account... View more
Is there a Fizz center to get the SIM card from or it has to be sent by mail? And choosing auto-payment, does the $10 SIM card charge get waived or discounted like other service... View more
Fizz process for SIM card is pretty straight forward. You buy it on theis website ($10 + tax now), and it will be shipped to your delivery address. It's pretty fast then you can... View more
It has been about 4 hours since I purchased my plan. I still don't have service. I received an email saying that my number is online. (I transferred my number from Telus). I... View more
I would check your phone settings:
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If you still experience issues after checking that and rebooting your phone... View more
