You need to contact Fizz. You can chat with them by opening a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do )
You'll see a bubble chat... View more
Planète Courrier is losing or stealing SIM cards, it is not normal how many people are complaining about deliveries online. Please stop using Planète Courrier, and at the same... View more
I purchased 2 SIM's on the same order, but only 1 card was delivered ? are they being shipped separately or did the courier lose-stole the second SIM ? View more
I recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it and put it in my phone, generating a new number.
But i still can't connect... View more
Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not. I do see a charge of $0.00 on my credit card. Does that mean it's going to ship? Where... View more
@Spencer Bickelmann, hey haven't heard back from you. Have your issue been resolved ? You can always close this discussion by choosing the best answer. Let us know if you still... View more
We ordered a replacement Fizz sim for one we lost. We have received it and activated it but nothing is working - no phone, no data, no text. We tried reentering the activation... View more
@Jennifer Lalonde, hey haven't heard back from you. Have your issue been solved ? If yes, you can choose the best answer and close the thread ! If not, let me know if I can help... View more
Hi
I ordered 2 sim cards several days ago, but I have not received them because it returned due to a bad address.
Is there any place that I can take sim cards by own self no... View more
I activated a basic plan to test the service and I was wondering if I can use the same sim card to create a new plan and transfer my number that I currently have with Fido. Thanks View more
It's best to get a new sim card. I did this exact same thing today. After you unsubscribe it doesn't delete the old number off the sim right away. View more
Hi,
I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz sim card. The issue is, I need to type in my PIN number associated with my... View more
Hello Alexander,
Did you try to copy/paste the PIN number ? If this is not working, I advise you to contact us via chat or via Facebook Messenger so we can take a look... View more
