To Fizz maintainers, could we get an option to view all Community Hub questions regardless of language, instead of having separate communities? The questions could still be... View more
i just ordered a fizz sim card to switch over...but it does not recognzie the card...it says my number is active on website..but i cannot make calls or use internet View more
Do you have a message on the display?
Is it your phone compatible with the fizz network? If your phone is for the Canadian market and the model newer than 2015 should be... View more
I got an email, with some broken links, I am therefore attempting again to explain my issue.
I ordered a SIM card and was waiting to receive it in order to go further and... View more
Hello Petre,
I can see that you've contacted us and one of my colleagues proposed another order from your account and get back to us in order to refund you the first order... View more
I ordered a SIM card and was waiting to receive it in order to go further and activate the service with FIZZ. At some point I got email informing that the SIM was delivered, and... View more
I Petre,
This happen, you are not the first one, however, here we are users
I order my SIM and delivered to my mother in law in order to avoid this situation.
You need to... View more
Hello, I have a "no sim" error message. I can't make phone calls (or receive them). I have tried rebooting, removing and reinstalling my sim card, and I am up-to-date with all... View more
Did you try the SIM in an other phone?I believe that you should contact the supportTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push... View more
Has anybody else had websites not recognize their Fizz number as a mobile phone? I tried to create an account the Ticketmaster website and the process ended with "provide a... View more
I never read anyone reporting this problem, my girlfried used it and never said anything, however, her phone number was transfert.
Was the phone number transfert to Fizz... View more
I've been having this issues for the last few days.
During phone calls (they usually last about 2 minutes) before I can hear 3 beeps and 30 seconds or a minute later the line... View more
Hello ab,
I really am sorry for this issue!
I can see that some of the members here have experienced this situation and therefore I created an incident for you. Once we... View more
Bonjour Alex,
Je vous invite à vérifier si le nouveau téléphone est verrouillé. Vous pouvez aussi contacter l'ancien fournisseur ou le vendeur d'où vous avez acheté le... View more
Hi Dina,
I'm really sorry for this issue!
In order to check your situation, could you please contact us directly via chat, with more information? From what I can see on... View more
What do I need to setup on my phone or add to my mobile plan to make sure I can call, text, surf the internet while in Varadero Cuba ? Is a Travel add on enough ? or does Cuba... View more
Once you are connected on your Fizz account
Click on 'My Plans' on the left menu then the button 'Manage Plan' on the right.
Click on 'Travel' link, search cuba then choose... View more
