Transferred from koodo, using a samsung galaxy s8, and the telus person I can't see is using an iphone, if that helps. They can get my texts, however. View more
it looks like Koodo that belongs to TELUS network did not finish the transfer on their side it will be resolved but if in 24 hours it is not then contact fizz support View more
1. Watch you language.
2. I reported your post.
3. Log in to your account.
4. Go to, to see payment option: https://fizz.ca/en/faq/what-payment-methods-can-i-use (credit card... View more
i perchased 10 $ long distance to call Egypt, after trying many times to call one number. I wasn't able to connect, I tried the same number from a Bell mobile and it works... View more
Hello moomen,
Apologies for the encountered issue.
I have verified your account and I see that you were able to reach us directly by chat and one of my colleagues has made... View more
Last week I wanted to change my plan from 8gb to 1gb of data, before my next payment cycle started (today). There was a technical issue on the website, it was saying I couldn’t... View more
Hello Natasha,
I'm really sorry to hear about this!
I've verified your case and I see that it was brought to the attention of our specialized team. They analyzed your... View more
My data usage is not right. I was home since Tuesday 24 and should be connected to my wifi however base on the daily usage it seems I used my data. Please verify.
Lisa View more
Lisa,
Here on the community hub, we are users just like you.
You can see your daily usage when you're log into your account.
If something is not right, you can... View more
For some reason after I put the sim card in my phone, the status says "no sim card". Do you still think I should contact my previous service provider? View more
Hello Son,
I've just checked your account and I see that you've already chatted with one of my colleagues. He advised you to wait for a few more hours as your number transfer... View more
I have an iPhone 11 and I have recently switched to Fizz. My phone is not recognizing Fizz's sim card. I am pretty frustrated and I would like to have this issue resolved as... View more
Hi Geed,
I'm guessing you are talking about the addons ?
If I'm right, it's not per day or per month, it's per "minutes".
You pay 6$ you get 60 minutes of... View more
