Hi guys. I want to get a plan before the stabilization period ends on the 16. I've just ordered a SIM and I'm supposed to get it in 2 days, or more, as my mailman doesn't always... View more
Yes you absolutely need the sim, more specifically the activation code that's written on the sim. Your best bet is hoping that you receive your sim tomorrow and then you can... View more
It looks like your phone is still locked by your original provider.
You can contact them and they will provide the PIN code needed to unlock to your phone.
This serivce is... View more
yes you can. I asked Fizz and they said it was ok. My daughter only have text and talk and when I was given the data updates I asked FIZZ and they said yes you can use them... View more
Hello Kent,
ALLISON has the right answer to your issue. First you will need to check your APN settings. If everything is fine with your settings please contact us and we... View more
I received my SIM card and activated it, now when entered in the mobile it is requesting SIm network unlock PIN. It’s not on the card I received and I don’t know where to find... View more
I think you're phone is locked. If you bought your phone from another mobile provider and want to use it on the Fizz network, you need to make sure your phone is unlocked... View more
Yes you can reuse it in the future.
When you swap out an upgrade, it is moved back to your list of available upgrades.
More info on upgrades and rewards can be found here... View more
Hello Marie,
No, the change of mobile number is not registered as a plan change and will not modify your plan's price.
Have a good one.
Catalin View more
no, you need a data plan
https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
You can send a data gift to:
Any Fizz customer who is findable in Contacts... View more
I tried to activate the sim card they sent me but it does not work. When I go to the activation page, it says "assigned to another member". I already spoke to customer service... View more
please try again double check the characters
sometimes zeros are exchanged for o or vice versa
1 for i
etc
for a refund only the support can answer that question
ps... View more
