I bought a new Nore 20 Ultra 5G. Insert the Fizz card all ok. Update phone at android 11 ui 3.0, received 2 messages with "correct settings " ,installed but from then no more... View more
Hi Andrei
You can try to add ,dun to your apn type
Reboot the phone after
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be... View more
I had a mobile connection in Roger, now I plan to switch to Fizz with the same roger mobile number at the same time account holder name should be in my souse name.
Please let... View more
Hi Sherin
The guide https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz do not say anything of change the name
Your spouse must confirm... View more
Does anyone have the same issue as me
when i call people do not hear me i need to call them back sometime two time then they can hear me
it been happening all day today. View more
Hi Sigalit
Did you try to reboot the phone?
Are you using the phone in the same conditions? Such earphone, or other
Are you suing Fizz or Fizz Ext?
Can you check if you... View more
I tried to call a number in NewfoundLand and received a message saying it was not included in my plan. Is it possible that New foundling is not included from Canada plan? View more
It should be included in the Canada plan. Double check your plans. If you made changes they only become available next billing cycle. Also you need to have minutes included in... View more
Unfortunately you can gift Data Perks only to members who are already on your contact list.
For now, Fizz has disabled the account feature to add contacts. Hopefully the... View more
I have important messages saved in my current provider's voicemail. If I transfer to Fizz, will I lose those messages? Also what happens if I currently have more than ten saved... View more
Hi Isaac
No with Fizz you can only have Quebec or Ottawa numbers
You can always take a VoIP provider and using it with an app or with a call forward View more
Nicole
You can reset the
this is the procedure
My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail
IMPORTANT: Unsafe... View more
Hi Angela
Did you try to reboot your iPhone?
Can you check your account from the web page?
To see if you have unlimited calls, or if you had a payment problem... View more
I am with Fizz for more than a year now. Everything was fine since yesterday where I lost the mobile service. I looked up in the solutions proposed and did everything suggested... View more
Hello Stéphanie,
I am sorry for the situation encountered.
Your line is fully active on your account, so the services should work properly.
Please contact us in private on... View more
