Status of our services is not updated or is it just my phone that has no service at this moment???? Unable to send or receive calls or texts or anything! Anyone else not having... View more
Cindy, here is Fizz's FAQ: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
Make sure you delete the old credit card from the system. Fizz billing seems to be a bit tricky... View more
Hi NejmEddine,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can... View more
Can't place or receive phone calls. Tried everything suggested by Fizz on its help page. Data is working fine. Fizz says status network is ok. I'm in Ottawa. What's going... View more
I also live in Ottawa, and I just tested the phone calls. It seems to be working on my end, might be inconsistent depending on where you are. Either way, if it doesn't get... View more
That interface has bugs. Please use your phone's estimate usage[1]. Its unfortunate that we still have this problem on a service provider that has a lot of revenue generated by... View more
If a message informing you that you have reached the maximum number of attempts pops up, you'll have to contact our Customer Service team to clear things up: log into your Fizz... View more
Bonjour Stéphane,
Pour des raisons de sécurité , je vous prie de faire bannir le numéro de téléphone qui est visible sur les captures d'écran.
De ce que je vois sur votre... View more
Hi, just noticed I'm not getting text notifications when a voicemail is left. Customer service told me to restart my phone :/ . Doesn't work. View more
Greetings,
I just changed my plan coverage to include the USA. I only learned after the fact that the change should only take effect next month (July 7th). I'm traveling to... View more
You can't get it to change right away. Changes need to be made 48 hours before the end of the billing month. So, if you change your plan coverage back to what it was before... View more
Yes, but the minimum monthly charge, with nothing included, is currently $7.20 +911 fee + taxes for quebec and $9 for canada. Then you have to add in the cost of add ons, or... View more
Just wondering, if you apply the free vocemail upgrade to your account, but were already paying for voicemail, do you get credited for the voicemail cost? View more
That sounds exactly like how it should work.
However there seems to be a glitch with this particular reward. If you remove voicemail from your plan, then you won't have it... View more
