I know i can’t call or text from outside quebec with a quebec plan. But what about data? I’m going to ontario for a week and I can’t seem to find a way to add travel add-ons for... View more
If you are able to change your plan to a Canada plan it’s the cheapest option. If not, you can go to My plan, manage plan and there you should have the option to add an add-on... View more
If my plan has 5GB of data for example and I want to use data in another country. There’s the option to pay $5 for 1 GB to use. Is that 1GB apart from the 5GB that my plan has... View more
Marvin yes the 1 GB and the 5GB are not for the same usage. The 1 will be for your travel when you are abroad.
If your Travel Add-on runs out while you are still travelling... View more
I sometimes would need to call numbers that is outside of Canada. However, I did not purchase the CA+US plan. Does anyone know how much it would cost to make a call, receive a... View more
Hi,
For texting, as long as you have texting included in your plan, you're able to text to Canadian, USA and international numbers.
For long distance, if you will call... View more
I will be living in belgium for the next 8 months and was wondering if there was any possibility on using fizz, whther it be add ons or how i needed to go about keeping my... View more
Hi Stefano,
If you are travelling several months abroad, Fizz recommends purchasing a local SIM card. This will give you access to better rates on data. Helpful tip: use... View more
I was trying to find out if US Virgin Islands are included in the Canada+USA coverage area. All US cell phone companies do offer coverage included in national plans in the 50... View more
I am going to Europe for 3 weeks and need to be able to make calls and send texts. I cannot find the page I need to make an international plan.
I clicked on "Travel" and it... View more
You can’t use your plan when you will be in Europe...but you can buy a Sim and a plan from there and it will be cheaper :) check with Free mobile. View more
Hello Arianne,
I apologize for the error you've encountered, I suggest you reach out to our support where you can have this situation resolved.
Our contact methods can be... View more
I'm on Canada coverage. If I buy travel add-on for USA of 200 texts for $4 by adding money to my wallet, am I entitled to the full 200 texts no matter when I go? Fire example... View more
Hi Cameron, yes you can buy the travel add on for the USA just note that it is effective for your current monthly cycle and the next one. After that it would disappear. Hope... View more
