You won't be able to keep your phone number as Mike mentions and also if you have Fizz beta price, you won't have it when you're back. It's up to you to make the decision... View more
I am in Mumbai and I am unable to register my fizz phone with any network in India. How can I get text messages (SMS)? I even purchased international add-on and also credited... View more
It is a one-time package that takes effect immediately and lasts until the end of your next payment cycle. Therefore, you cannot cancel, it will disappear. View more
I have paid for international calls in India, but it is unable to automatically find the network partner. Who is your network partner in Mumbai, India? View more
Note that at this time for International Roaming, you can have access to TEXT and DATA, but NOT CALLING.
Its stated by Fizz here
You will not be able to make calls while... View more
Could you please clarify the travel add-on section of the website? I had to buy the coverage in a rush and it wasn't immediately obvious what a poor value the travel wallet... View more
Hi Ken,
But there's a Pay-Go section as well :
Data $0.10 / MB
Texts $0,05 / text
Calls $0.25 / minute
I admit I pulled the trigger too quickly on buying into Pay-Go. View more
I purchased data for my trip in California and now I'm not able to access my emails or get on the internet without using Wifi. I see that I'm on AT&T network but again can't... View more
Check that your allowed roaming in your phone settings. Having roaming disabled will prevent you from accessing the web even though you have purchased an add-on for that. View more
Hi, I will be traveling in 2 weeks for a month and a half and I do not want to pay for that month since I won’t be using my phone. Is there a way not to pay my plan until I come... View more
Can I use the "pay as you go" option without adding funds to my wallet or is that mandatory? Is there a way to be factured for this on my monthly statement instead? View more
Fizz is prepaid. So you must have funds already in your wallet to use Pay As You Go.
Read here for related Fizz FAQs:
https://fizz.ca/en/faq/how-do-i-use-pay-as-you-go... View more
Greetings,
I just changed my plan coverage to include the USA. I only learned after the fact that the change should only take effect next month (July 7th). I'm traveling to... View more
You can't get it to change right away. Changes need to be made 48 hours before the end of the billing month. So, if you change your plan coverage back to what it was before... View more
Je suis allé en etranger et avant de partir j'ai activé le renvoie d'appel via le code **62*, et j'ai essayé et ça marche.
Maintenant que je suis hors pays ça ne marche plus et... View more
Bonjour Mahdi,
Désolé pour la situation rencontrée.
Pour cette demande, je vous invite à nous contacter directement par clavardage ou via Facebook Messenger pour faire... View more
