I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment method and actualised it. Now what? It doesnt seem to have done much? I dont... View more
my phone is not working because a payment didnt get through..now i need to pay but there's no where on your website that i can just pay and no " customer service " to help us... View more
Hello, you can get more info at the following page:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
You'll basically have to update credit card. View more
Anyone actually received the level 6 reward yet. It is supposed to be free long distance to country of choice? Anyone get it or have any news? View more
If you mean "Find my Friends" app on the iPhone, be sure that your are connected to iCloud with your Apple ID.
Also, most people wont allow to be located and it's not... View more
I just wonder if the money in wallet has an expiration date.
As for prepaid plan with other companies, they always have an expiration date.
Thank you! View more
hi i'm not sure if anyone had this issue yet. i don't have unlimited sms on my plan, so i bought an add-on & it just didn't work! I thought maybe it has to do with my phone, so... View more
If you bought an add-on it should be active as soon as the payment is confirm.
On the other hand, if you changed your plan to add text message, it will only get active at your... View more
This seems to be a phishing text message that others got over the first weekend of February 2019. Fizz stated the phone number was blocked. If so, they are still sending them... View more
Hi Tom,
In order to help you further with your issue, please contact us by chat or by private message on Facebook.
Thank you and have a great day!
Radu View more
Since getting a Fizz account I have suddenly received some scam TXT and email.
The txt is a link to fizzmobilitywirelessrefund.com and is trying to "give" me 10$ from Fizz... View more
