Hi LiQiu
Have you tried restarting your phone?
Please also check your Fizz account to ensure plan payments are up-to-date.
Have you been able to make calls previously... View more
So I selected my plan and pressed next and added my home address and pressed next and I selected my number and everytime i press next it loads and doesn't work it says next again View more
Hi Ali,
Can you try to login and do the procedure from your Fizz account? Users reported that they solved it doing that.
This is also a good time to join Fizz as they... View more
Ho Mohammad
No it does not exist an app in order to manage your account not even in android.
There is an app the manage the modem.
The Fizz's site use PWA... View more
Hello everyone, I did the experiment this morning and it works. I share it with you now.
Want to send gifts but it's not possible since the person is not in your contact... View more
So I asked support why i don't have this third 2$ perk and they said it's not related to reaching level 5, it's related to the amount of activity you have in the community. This... View more
Hi, i have been trying to contact you guys but I can't. Every time I try to find the bubble to talk to someone I can't see it, it doesn't work. Can someone please give me a link... View more
Hi David,
You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do... View more
Hi I just changed my email and I am not able to change it on my fizz account can an employee help me please. My new e-mail is
la******@***mail... View more
Hello David,
You will have to contact us directly, by following the FAQ https://fizz.ca/en/faq/how-do-i-change-my-personal-information and on the right-hand side, at the... View more
Hi, I can't log in my account. I change from Fizz to Bell and I need my account number, but I can't log in my account anymore. As if my account was closed.
How can I get my... View more
Hello Guillaume,
We're sorry to hear about this. I kindly wish to inform you that I checked and your account is active and in good standing. In this case, kindly try to reset... View more
I am trying to gift my data to an existing Fizz member. I saw via other questions that the contact search engine has been disabled, and indeed it was not working, so I followed... View more
Hello Gabrielle,
Thank you so much for messaging us. I checked your account and I see that the reason for this is because the data you currently have available, 2.16Gb is... View more
