I reached Level 3 and unlocked a new upgrade slot. When trying to apply an upgrade to that slot (500mb data), I get the message "Unfortunately, you'll have to wait after... View more
Is your credit card expired?
The update must take place 24 hours before the start of your plan’s next payment cycle to ensure your account is updated in time for your next... View more
I've had the Free Voicemail upgrade on my account for several months. I applied it immediately but it was always greyed out. Last month, when I hovered over it, it showed a... View more
Unfortunately, I think it's a known and repetitive bug of their system.
It's only Fizz customer service who can resolves and helps you about your voicemail upgrade.
Open a... View more
Bonjour Yanick,
Tout d'abord, je suis sincèrement désolée pour la situation rencontrée.
Suite aux recherches effectuées sur votre compte, j'ai remarqué que vous avez réussi... View more
Pour commencer vous devez être connecté sur votre compte pour que ça fonctionne et vous pouvez voir cela en haut à droite de votre écran. Ensuite cliquez sur le lien " résoudre... View more
This is the guide, to unsubscribe, you cannot pause the account, you can only put it to the minimum.
https://fizz.ca/en/faq/unsubscribe
Cancelling WITHOUT keeping... View more
I can't log into my account at all. I even reset my password and it still does not work. The only way to get support/help is to log in so I had to create this new account. Ive... View more
Your best option is to contact the support
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you... View more
Bought a 2GB add-on for my account 2 weeks ago. It bugged out and I never got the "Sundae" badge. Had to get into customer support, open up a technical support ticket, and then... View more
When a review the criteria for the explorer badge, it says you earn this when purchasing a travel add-on.
I purchased a travel add-on a couple of weeks back, and this badge... View more
You need to contact the support, sometime the badge assignation does not work
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you... View more
Usually this is worjing very well, contact the support.Only them can checkTo contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find... View more
