I have a 6Gb Data plan with unlimited minutes/txts, Canada coverage and voicemail but i want to lower my data to 4Gb but it's charging me more. Is it because the rates have... View more
Did you subscribe before the 17 of OctoberRight know you have a special pricehttps://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-2019
I... View more
I received APN parameters settings Notification from fizz at 2:46a.m. today? something i didn't ask since my APN settings are fine now, did anybody else receive APN settings... View more
I have typed the wrong number transfer, and I cannot activate the SIM again. What should I do in this case? I have tried to contact with Fizz support, but still waiting for... View more
This is a very particular situation, therefore, please contact the supportTry to use the chat, they are fastCHAT
Go to this page https://fizz.ca/en/solutions, if you are not... View more
Hey zoe, look at your APN settings. If you have an android phone you can modify them in your settings. Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS... View more
Hi,
I have been trying to activate my Sim card, but every time I try to set up a payment it gets blocked. We have tried with 2 different cards with both the correct address and... View more
You need to contact the support again to ask them the question CHAT Go to this page https://fizz.ca/en/faq/what-payment-methods-can-i-use, if you are not connect loginThe... View more
Here how to do
To add a contact:
Go to My Profile in your Fizz account.
Select Manage contacts.
Search for your contact’s email or phone number. If they’re a Fizz member... View more
Hello Henry,
I have reset the payment method addition limit. Please try with a different browser or log out from your account, clear your browser cache memory and cookies and... View more
My mother left last night to florida, I changed her plan for canada + us but it will be active in 3 days only. So I add a 60 minutes internationnal for 6$, now since, everytime... View more
You need to buy travel addon ( https://zone.fizz.ca/dce/customer-ui-prod/#/account/travel?productId=137328&step=options) rather than international call View more
