I have been unable to click the make monthly payment button since I changed credit cards on my account. Customer support cant help, its been escalated but I have been one 4 days... View more
When I send a SMS and another SMS with an image to one of my friends (not with Fizz), he receives the SMS at the time I send it, but the image arrives with an incorrect date... View more
I changed my plan from out of data to 1GB last month and I received the letter confirmation, and today it's the new cycle for my new plan, but I still can not use my data, when... View more
Hi Ellie,
I am really sorry for the inconvenience. This case will need to be escalated to our tech team as it seems that there is a display issue that is affecting your... View more
My payment failed so I made a payment on the spot my card was charged I even got an email and notification that my account is reactivated but then my account was frozen I kept... View more
BY ACCIDENT I MARKED PREVIOUS QUESTION AS ANSWERED AND THERE IS NO WAY TO UNDO.
SO REPEATING HERE AGAIN, AS IT IS NOT ANSWERED.
I have tried to send myself configuration sms... View more
Fizz mobile is available to subscribers in Quebec and Greater Ottawa area.
https://fizz.ca/en/coverage
Basically you have to live within the Videotron network area to be a... View more
I have tried to send myself configuration sms several time and installed and rebooted my phone, but Internet on my phone still works really glitchy.
1. I've never have more... View more
I am only a user as you.
1) it seems a phone problems, check the compatibility
did you check if you have some block on the phone configuration, sometime can be a block on the... View more
Two days ago I used call forwarding for about 1 hour.After that every day the service switching on itself 2-3 times a day(I see icon)I have to turn off manually.Any idea what’s... View more
This is a rant. Please add here your comments if you need SMS to work properly!
Software development costs money. SMS do not generate the revenue it generated before. But... View more
Hello Joao,
I really understand the need to have this service working properly. I can assure you that here at Fizz we really appreciate that our customers have the will to... View more
