I want to activate my sim card, yesterday I did it, but after the payment page, always shows a blank page, no any notice to tell me whether I activated it successfully, I also... View more
Were you able to create an account? If yes, try logging on.
Any news from Fizz customer service?
If you are willing to try again, clear your cookies/cache and try on PC... View more
Les MMS (photo par text) nécessitent du data pour être fonctionnels, pas seulement du wifi mais un plan de data, si vous avez déjà un plan avec du data assurez vous d'avoir les... View more
Hello,
When I first applied for a plan with fizz everything was good for me. Than my SIM card stopped working having just "no sim card - emergency calls only". The tech... View more
Hello Nicoleta ,
I checked your account and one of my colleagues escalated your situation towards our technical team.You will be notified via email once a solution will be... View more
Have you been going mad trying to figure out why you can't get LTE data? Have you tried going into airplane mode, restarting your phone or removing and reinserting your SIM... View more
it seems that soem hauwei devices have been LTE access disabled from them. So if you have a Hauwei device and your LTE isn't working this is likely... View more
Probably it will be a good idea to chat with the support
To chat with the support, make sure that:
You're logged into your Fizz account.
You're active on a help page. https... View more
I've been trying to contact Fizz through Messenger and I have no Chat options,
I tried to transfer my old phone number from videotron but it has failed since I canceled my old... View more
To chat with the support, make sure that:
You're logged into your Fizz account.
You're active on a help page. https://fizz.ca/en/faq/resolving-issues
You're within the... View more
I bought this service a week ago and still can't use it! I talked to support they said we moved it to technical and never heard of it again! I feel scammed. I use my phone for... View more
Hi everyone,
You must have a lot of questions after this week’s outage. An important notice to that effect has been posted on our website. Please read it at your earliest... View more
A clarification, please read it
https://fizz.ca/en/faq-stabilization-period
What will happen to my price after the stabilization period?
For members who will have... View more
I have a landline as well as fizz, and my phone is set to call forward to the land line if my cellular isn't reachable. This worked great on my old carrier, but on Fizz, if my... View more
Thanks, Dan. I received your messages.
I also have these 4 options (always forward. ..when busy...when unanswered. ..forward when unreachable ) in my phone call forwarding... View more
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be... View more
Hi,
I have a Samsung S8+ and got in the same situation. When they ask the PUK code... it's not necessarily the PUK provided by FIZZ if you never connected to FIZZ in the... View more
