Hi David
this morning Fizz had a problem
Can you try to reboot the phone?
You can also contact customer support by chat
1- Click on this link: https://fizz... View more
I've tried multiple times to port out from Fizz to Telus on Christmas day, working with their technical team. I've given the correct account number and cell number however... View more
Hi Martin
Sorry you are experiencing such a delay. I'm sure you will have some news soon. If not, did Fizz support offer a timeline for a response? You can contact Fizz... View more
Over the past week, I have not been able to gift data to my son. I get the message "This member cannot receive gifts because they do not have a mobile plan." He does. Also my... View more
Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't allow this call. 20 Minutes later I placed the same call and it worked properly... View more
It if for Sure a Junior that is creating the Website, I am realy concerned about the security of my informations. It is not normal this problem. I dont have this with others... View more
Hello Larissa,
We're sorry to hear you encountered this situation. I took a look at your account and I see that you've reached us regarding this matter and one of my... View more
The website crashed yesterday after i enterred my brand new sim card number so now when i enter the number, it says that is already used by someone and i cant finish the... View more
Geneviève
Please check under your account if the plan was created.
The SIM number is locked for 2 hours if used but if you did not complete the process.
Non you do... View more
I put the number of the activation for my sim card but fizz send me an email saying I need to do it again, but when i do so it says it's already taken.
Now my other sim card... View more
Alexandre,
Check in your account to see if you can see your plan.
I believe that what your received is wrong email, with some operation the system think that you want to... View more
Nina
Fizz is 100% online service, therefore they do not have a public phone number.
Here we are users, sometimes we can help with some problems
You can Live chat... View more
I would love to gift my cousin some data and so I want to add him as a new contact. However, I am not able to add any new contact, as the system to find new contacts simply... View more
Morris
Click gift to a new friend
To send a gift:
1- Go to My Plans in your Fizz account.
2- Scroll to the plan (if you have more than one in your account) that you... View more
Hello Yannick,
Apologies for the encountered issue.
Please try restarting your phone and after enable airplane mode for 30 seconds then turn it off and verify if the issue... View more
