I have an ongoing problem with my data connection since 29th of March and all they say is that a ticket was opened. Two weeks and counting. Again I am saying that this service... View more
I know. I have already filled a complaint. They haven't fixed my problem but I have full service while abroad. This is quite stupid. My new hobby is chatting every morning with... View more
Today is the last day to have intro price. I saw someone is struggling how to enroll by the day. The big problem is to receive the sim card today. I have two extra sim cards... View more
You will not be able to make phone calls but you can use data and a VOIP app. https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options View more
Hi Omar,
if you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the... View more
Contact the support
To chat with the support, make sure that:
You're logged into your Fizz account.
You're active on a help page. https://fizz.ca/en/contact-us... View more
Hello Churiyamurthi ,
Unfortunately,any changes that you make to your plan will take effect of your next payment cycle.If you want to add minutes to your plan,you can add an... View more
The month billing of my plan is the 6th of each month. Yesterday, I added unlimited phone calls to my plan (5th April) expecting it would be added today the (6th April) to my... View more
Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll... View more
I can send mms to any fizz member but not to any other carrier. Is it just me or someone else is having the same issue? I already factory reset, my apn is perfect. Any other... View more
If the MMS is working between fizz account, is not an APN problem
therefore, you need to contact the support
CHATPlease contact the supportGo on this page https://fizz... View more
Hey guys I’m not a fizz member yet but when does the stabilization period start? Should I get the plan before April 12th so I can get the plan for the same price forever? (Intro... View more
Stabilization period starts april 12 and yes you should get the plan before april 12 in order to have the launch price : https://fizz.ca/en/faq-stabilization-period View more
