Hi Jonas
If your service is suspended, you can go on your account to make a manual payment. My Plans → Manage plan → Payment method.
If you see the "Make payment now"... View more
Guys,
I am very impressed with internet speed on LTE+ Videotron tower in Orleans, near CSuperstore.
Down: 154 Mbps, Up 37.6 Mbps, Ping 20, Jitter 8ms,Packet Loss 0.0%.
Did... View more
I am trying to active my plan, however, the sysmtem says that the payment is declined and I don't understand why if is the same credit card that I used to buy the SIM. My credit... View more
Hi Camilo
Are you using a credit card which allow the recurrent payment?
If not, you can use an online service, such as KoHo
For the guide
You can use a Visa... View more
I just learned that if you invite friends with their email adress they appears in your contact and you can send them gift. It seems to be the only way to add contacts right now!! View more
Yes Karine. This will work as follows:
Luc has pointed out, if you know the email of the person you want to add, you can go to "Invite Friends" on your account to add the... View more
Hi Peter
Yes the transfer is done on the same day, I will personally do the transfer couples of days before, and buy the SIM now
https://fizz.ca/en/sim-card
Do not... View more
Hi Mml
You are correct about the Data Perks. Data Perks can be gifted only to your contacts or used for yourself.
The Data Gifting button in My Plans is for gifting... View more
Hi Jacques
First of all, Welcome to Fizz!
This means your request has failed. You must contact Fizz support.
When contacting Fizz, make sure
1. Your account with... View more
Hi Sacha,
Thank you very much for reaching out to us.
I understand and I'm sorry for the inconvenience you're experiencing.
Please turn ON Airplane mode and then turn it... View more
I have $5 in my wallet, and today I got msg from Fizz that I need to add funds to it to use the addon. But i didnt purchase add on recently, When i log into my account, I found... View more
Hi Jaquesdoo
Contact the support this is a bug, only the support can look on it
In case of problem, you can contact Fizz support
1- Log in to your account (see top... View more
