Hi. My addon to Canada wide call does not work. I travel outside Quebec and put addon to Canada, zone1, but I still can't make a call back to Quebec. What should I... View more
Unfortunately theirs been a lot of Bug lately with Add ons.
Only solution is to reach out to Fizz Support Via Facebook chat.
Search Fizz mobile and then use the chat function... View more
My plan has been changed without any modification from me
When i go in the manage my plan it goes like that
Data: 1 GB • Voice: Unlimited minutes • SMS: Unlimited text... View more
You need to contact Fizz.
.
You can initiate a chat session with Fizz by opening a help page like this one : https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do... View more
i received the sim card, and 5 days ago i tried to activate it, but i didn't finish it, today, i put the activation code,but it shows "the code you entered has already been... View more
Its been almost 24 hours I cannot received texts from TD banking to verify my password. Also voice calls go straight to voicemail which don't have the full message. I cannot... View more
Looks like the maintenance that was performed over the last few days reverted the ability to receive SMS from short codes again. It is beyond just interac, but all short codes... View more
Does your plan still show as active? If yes, can you try cancelling?
There are 2 places on your account that contain your credit card. Try the other area first.
If you still... View more
Maintenance was due to end on July 31 but I'm still unable to receive any phone calls or texts from users from other providers.
When will the service be restored? View more
Hello Gabriel,
I am sorry for this situation.
Are you still experiencing those issues? If yes, please reach us by chat so we can assist you further regarding this... View more
Ever since I got to level 3 and applied the Free Voicemail option, I am still being charged for the voicemail. Every time that happens, I send a message to Fizz via Facebook... View more
It should have been instantaneous. If you purchased it today (30th), it could be the related to the systems maintenance being performed. According to the FAQ: https://fizz... View more
