Hi Karine
As others mention, at level you should receive these upgrades:
- 250 MB bonus for mobile
- $1 discount for internet
- and the second slot will be unlocked. So... View more
Hi everyone,
Hope all is well. Days are getting longer and it sure feels good to see that sunshine a bit while longer, right?
But back to our topic. Since day 1... View more
Fizz is awesome. Thank you for not only having an awesome referral program, but also for looking at ways to continue improving it.
This is a win/win for everyone. Your... View more
I just joint fizz , but I still have a bill from other company do I have to pay ? And are they gonna send me a new bill if I used their data for this month? View more
If you transfer your phone number, the plan at your other company will automatically be cancelled. Please be aware that you can only transfer Quebec and Ottawa numbers to Fizz... View more
I just joint to Fizz. I transferred my number from other company, I got the message if I want to transfer, I answered YES. So what’s next step , when I have to put a new sim... View more
Hi Mykyta
This means your number transfer is complete. Your old SIM card stopped working and your other company account is now closed.
Yes you can put your Fizz SIM card... View more
After 2 months the situation of adding a contact is still not resolved. If Fizz can't solve this situation they should eliminate this option from our Perks otherwise it's just... View more
Hi Cynthia
Luc found this
you can go to "Invite Friends" on your account to add the person to your contact list.
Invite friends → Reveal my referral code → Email → send... View more
Hello,
I am planning to leave the country by mid-March and I need to manage the end of my plan in Fizz before leaving.
Can you please help me with that in things such as the... View more
Hi Carmen
When you doing the unsubscription, the system will ask you to indicate the last day.
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
1-... View more
This question thing is such a pain and a waste of time. Login in with the ReCaptcha is insulting. Anyway, usual credit card was hacked so trying to put the new one before... View more
Ankine, when updating your payment information, make sure the card is accepted by Fizz:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
You must also ensure your name... View more
I have 5 phones with Fizz. When updating my credit card information, I have to do it one phone at a time by adding the new card and then deleting the previous one (all accounts... View more
Hi Michael
You need to enter your credit card once, and associated with every plan if all your plans are in the same account, you do not need to enter it 5 times, only one... View more
Hi Patrick
The invoices will display your account number (but without your name & address): My Plans → Transaction history
If you need to associate the account number with... View more
Hi Steve
Fizz is a prepaid service, therefore, you pay the next month.
You always paying in advance
https://fizz.ca/en/faq/how-do-payment-cycles-work View more
