Saja, simplement ajouter un nouveau mode de paiement et le mettre comme mode de paiement par défaut en remplacement de celui expiré. Si en tentant l'opération vous obtenez une... View more
I payed for International calls and when I check my bank account fizz took the money and when I tried to make the call it says my plan does not allow me to make the call. View more
Did you check the settings of your phone? Maybe international calls are disabled?
If not you can always contact the support by chat or Facebook messenger https://fizz... View more
hello . I missed to transfer my old number to fizz , and now I have a fizz number and an old phone number , that is not what I wanted , Do I have to close my fizz account and... View more
You should close the account, in the first 15 days you can be refund.But I do not know if you can use the sim right away or you need to wait to reuse it, and if you do that if... View more
I opt out voicemail last month and i'm still getting voicemail on my phone, why? It was clearly saying that on my next monthly cycle, i will have no more voicemail. View more
It should be a billing error, you need to contact the support in order to fix itCHATGo to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds... View more
Here is my story.
I activated a sim and tried Fizz service for 2 months and get the $25 referral bonus. I was hoping Fizz can port my old number into this sim but was told... View more
Hi Diwu,
I am sorry for your experience. As I can see on your account, your referral bonus wasn't applied to your account, because you unsubscribed for your first line... View more
There is no changing billing address options in My account- My plans- manage my plan section. Then how am I supposed to change the wrong address this site put on my account? View more
https://fizz.ca/en/contact-us
The fastest way is the chat bubble on the Solutions hub page.
There is no support over the phone, only by chat or messenger. View more
Andre, your payment completed successfully, you got a notification and still your service is suspended ?
Was it because your initial payment failed ?
I would contact Fizz... View more
