With so many accounts being blocked recently due to Fizz payment system bug, I'm wondering how a subscriber with home internet and cell phone with Fizz can contact Fizz when his... View more
Your internet and mobile have different activation dates, so if tomorrow your mobile is blocked because of a problem, you still have internet, at least this is how I have both... View more
Hi George, I see that your portability has been completed and you have received the notification by e-mail and sms. If it still does not work I invite you to contact us by chat... View more
Hello, Serine.
I see that your monthly payment has passed since February 12th.
You can verify your transaction history from your account, the section : My plans>... View more
I unsubscribed my plan (because I want to get a new number by transferring an existing number from another carrier). The old number now does not work (good), but the data still... View more
It maybe needs some time to be terminated.
Otherwise, you can contact Fizz by:
https://fizz.ca/en/contact-us.
wait 15 seconds till you see a chat bubble.
Good luck! View more
J'essai de mettre à jour ma nouvelle carte de crédit,mais sa dit toujours error avec l'adresse de facturation et pourtant j'ai la meme adresse.. C'est quoi problème???
J'ai... View more
I try to enter my billing address and it's not working. I checked everything but nothing works. I checked my credit card address and entered the exact same thing on the form but... View more
Jusqu'ici, je n'ai trouvé que le montant mensuel global, sans les détails d'utilisation, dans la section "Historique des transactions". Dans quelle section puis-je trouver la... View more
1) find office hour (Monday to Friday, 8am to 8pm)
2) login to fizz.ca
3) go to https://fizz.ca/en/faq/resolving-issues
4) wait 15 seconds
5) click green bubble on bottom... View more
I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my profile where this is detailed. It only shows unlimited voice & text & my data limit... View more
