since switching to fizz in December I have not been able to receive security confirmation codes from my bank, this includes phone call and text, I have had the same problem with... View more
Not everyone has the same issues with 2FA texts, but it's definitely a problem.
Fizz reply was as follows:
Regarding the inability to receive texts from certain companies I... View more
I transferred my number 3 days ago from Fido. Nothing seems to have changed. The new SIM works but it has no phone number associated with it (I can use Data, make calls, but... View more
You will have to wait until Monday morning in order to contact Fizz regarding your transfer.A couple of days ago I ported a number from Fido ans it took about 8 hours to... View more
Can't log into BMO app or website on Fizz mobile data but when am on wifi it work i even try with my sister Phone she je with a other provider and it work do anyone have... View more
Yes guys i reboot it already doesnt help , and this problem only started since i switched to fizz so was wondering if I was the only one with that problem because my mic is... View more
For those of you having problems (or fear having some) with Fizz's mobile service, know that there is a free service that provides a virtual telephone line (VoIP) on your phone... View more
I have already started to use my fizz sim card since a few weeks ago, but it keeps saying that I need to finish my activation, when I click on the link Fizz sent to me, it... View more
Ziyue can you please close this post clicking on "make this a best answer"
This will give 50pt to the person.
You can also click on the little heart and give 5pt you are... View more
How do I contact the support service???
I have been able to chat with them once. Their solution did not help a lot, and never since I was able to see the chat bubble again. I... View more
Open this link, wait a couple seconds and the chat bubble will appear on the right:
https://fizz.ca/en/faq/i-ordered-sim-card-how-long-will-it-take-to-arrive
You can... View more
You'll have to contact Fizz customer service directly to get them to fix this problem.
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How to contact us
Do it yourself. Be in control. Fizz is designed so members can... View more
