Where I live, I have zero service ever.
If I want to send a text, I have to go drive and with the lockdown I can't use it at all... Cause I can't drive after 8pm.
Bell... View more
There's only one Bell tower anywhere near me.
Complete tower desert here.
It's 50km + to get to a tower, and I'm pretty sure the nearest Videotron one is way way further... View more
Does any one had this problem before. I'd install YouMail on my mobile and there the error id get. I did remove and put back my SIM card into my phone, everythings works well... View more
Hi Alexandre
Do you have 2 SIM card slot on your phone? Did you try to change the slot?
It seems that youmail app do not find the SIM or it does not have the permission to... View more
I have a problem on extended network that seems specific to the Bell Mobility tower located on the Montagne Noire in the Outaouais (route 315). Tower commissioned at the end of... View more
I was using Lte data this days at home cause the internet wifi service was down. I used the phone for regular things like email, youtube. After 2 hours of using I realize the... View more
What type of phone do you have? And how old is it? If you do a 2 hours call, or browse on the internet for 2 hours, it sounds normal that the phone heats up. However, if it... View more
I am with Fizz for more than a year now. Everything was fine since yesterday where I lost the mobile service. I looked up in the solutions proposed and did everything suggested... View more
Hello Stéphanie,
I am sorry for the situation encountered.
Your line is fully active on your account, so the services should work properly.
Please contact us in private on... View more
Hi,
I posted previously but can't seem to post in any existing threads, I can only "ask a question" so sorry for the duplicate.
Thanks everyone for the replies to my... View more
Hi Giovanni
You need to ignore this kind of message.
The Whizz (Fizz's employee) confirmed that your plan is activated
https://community.fizz... View more
I activated two numbers on the account. The first completed in under an hour. The second phone seems to actually be activated and is working but my account status page... View more
Hello Giovanni,
We're so sorry about this situation encountered.
I kindly wish to inform you that I checked your account and saw you transferred 2 lines to us, thank you... View more
I have a plan that supports unlimited calling and coverage in all of Montreal. I've been declined three times making domestic calls within Canada. The first time I was in a... View more
Hi Dawsondick
Did you already try to reboot the phone?
Do you have Fizz or Fizz Ext?
Be sure that you network operator is in automatic
Android: Settings →... View more
I was told there were technical issues yesterday. I need a phone that does not disconnect people. You are Fizz (Videotron) please make this work. View more
Hi David
It seems that these 2 days Fizz has some problems. A reboot can help too
Did you try to contact the support?
In case of problem, you can contact Fizz... View more
Hello! I changed my Device to a new one... Umidigi S5 pro if that changes anything...My device is correctly configured with the APN settings provided... But today everything... View more
Hi Arnaud,
I can see that a ticket was escalated to our specialized team by one of my colleagues recently and a reply was provided via it a few hours ago.
Would you kindly... View more
