While roaming in Nova Scotia with Canada-wide coverage on my plan, eventhough the coverage map show support for almost all the province, I have terrible coverage! My mobule... View more
I work in the hospital at Ottawa. After entering the building all connections are lost. With full bar of signal showing on phone but only able to do emergency calls. Are anyone... View more
Hello, are there any mobile users in the Ottawa subscription area but outside the urban core and do you experience good service/reception with good and consistent mobile data... View more
Hi Clive
You can check the Fizz coverage map here: https://fizz.ca/en/coverage
And you can see all the cell tower locations on this map: https://www.ertyu... View more
I am considering joining FIZZ and do not see any mention of a cost for long distance calling. If I purchase a Canda wide plan, is long distance calling free across Canada? View more
Hi Zachary
Yes Canada-wide calling is included with that plan.
Just make sure you reside within the subscription area (Quebec and greater Ottawa area) and most of your... View more
Hi Clive
You can find an inexpensive LTE/3g booster on Amazon or other sites and if it doesn't work, you can return it.
I also suggest to search online. There are many... View more
When I am outside of Quebec, I cannot receive or make phone calls even though I have an unlimited Canada calling plan. Is this normal? What are my options in correcting this? View more
Hi Vanessa,
if you have Canada coverage and you are in Canada this is not normal.
Do you have the operator selection in automatic?
The steps for enabling your device... View more
Yes I checked the APN thru the site you advised.
It was different from my current setting and changed as advised. Now the problem solved and it was not difficult.
Thank... View more
My phone is 'xiaomi redmi note7'.
Yes,I can text.
I have been using this phone with Fizz for several months in Ottawa.
But whenever I went out of Ottawa, I cant use... View more
Hunsam
Please check this Fizz FAQ here on how you may regain access to your Data:
https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
For more help, you... View more
Hunsam, you have now opened 4 questions. If you still have issue, please reply back using one of your posts.
1. Make sure to enable roaming on your phone settings.
2... View more
I followed your advice until I choose the 'FIZZ EXT 4G'.
My phone is srt to select it automatically. But I still cannot use data.
I tried to choose 'FIZZ EXT 4G' manually... View more
Hi Hunsam
Are you connected to mobile data or wifi right now?
If your wifi is off, then it looks like your Fizz is already working.
If you are using wifi only, then... View more
