I don't know whether it has been mentioned already but it seems Fizz made some adjustments to the monthly plan options again. It seems they brought back the 3GB option again. I... View more
Good catch StefanM!
Yes it's back and the cost is just $1 more than the 2 GB plan.
In addition to 3 GB plan, Fizz also added 5 GB & 7 GB plans.
They have also removed... View more
I have mutiple perks that are about to expire and I was wondering if I can activate them all at the same time or is it just 1 at time until its been used. Also if I can only do... View more
Hello Tanya,
Sorry for the situation encountered.
After verifying your account, I see that your line is active and you have data mobile included on the plan.
Did you try... View more
I got a message that I used my 1G of data, and since then, I can't view incoming texts. Why is this since I'm supposed to have unlimited incoming texts. View more
Hi Vasilios
Is it regular SMS text or MMS?
Incoming SMS are free and unlimited whereas picture texts (MMS) do require the usage of mobile data.
Here are some more... View more
Hi Parwiz
For quicker access, you can also pick up a SIM card at Coop UQAM or Couche-Tard. You can see locations here: https://fizz.ca/en/sim-card#stores
What kind of... View more
Hi Jonas
If your service is suspended, you can go on your account to make a manual payment. My Plans → Manage plan → Payment method.
If you see the "Make payment now"... View more
Guys,
I am very impressed with internet speed on LTE+ Videotron tower in Orleans, near CSuperstore.
Down: 154 Mbps, Up 37.6 Mbps, Ping 20, Jitter 8ms,Packet Loss 0.0%.
Did... View more
I am trying to active my plan, however, the sysmtem says that the payment is declined and I don't understand why if is the same credit card that I used to buy the SIM. My credit... View more
Hi Camilo
Are you using a credit card which allow the recurrent payment?
If not, you can use an online service, such as KoHo
For the guide
You can use a Visa... View more
I just learned that if you invite friends with their email adress they appears in your contact and you can send them gift. It seems to be the only way to add contacts right now!! View more
Yes Karine. This will work as follows:
Luc has pointed out, if you know the email of the person you want to add, you can go to "Invite Friends" on your account to add the... View more
Hi Peter
Yes the transfer is done on the same day, I will personally do the transfer couples of days before, and buy the SIM now
https://fizz.ca/en/sim-card
Do not... View more
