Did you try to reboot?Did you know some of your neighbours with cable internet if they have problems?You need to contact the support and let them know.CHATGo to this page https... View more
Hi,
We just installed Fizz internet at home last Friday, but unfortunately, the internet was not that stable. We could always connect to the WIFI but sometimes we lost the internet connection... View more
I think you don't have a stable connection. From your picture of the modem. Normally the 2nd and 3rd light should stay steady blue. Better chat with Fizz support. View more
Seems as if should of received a notifiaction or reminder of some sort of my iminent internet installation ( for today) but I haven't.... Is this normal? when I go see in my appointment... View more
Sometimes the tech is call and sometime no :(
I haven’t been contacted by the technician. Is that normal?
The technician won’t contact you if he plans to be there... View more
The main Fizz website links to https://fizz.ca/coverage-map for Home Internet, but there is nothing there. Does anybody know why - or what the proper link should be?... View more
Not sure where you got that link, but they updated the front page recently and you might see a broken state of the website because of your browser cache. Try using incognito... View more
You should contact the support, did you check if some of your neighbours have the same problem with cable internet?CHATGo to this page https://fizz.ca/en/contact-us, if you are... View more
You are able to have Bell Fibe TV with any internet provider. You have to contact them and they will allow you to use Fizz Internet with Bell TV. The downside is that if you... View more
Hello SELLATHURAI
I am sorry about this situation. I have forwarded this issue towards our tech team to correct it as quickly as possible. Once we have a response regarding... View more
Hi Andy,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the... View more
Do you have a steady blue light on the second and third light? If you don't have a blue steady light means something wrong with your internet connection, you need to contact... View more
Are internet prices temporary or will these prices remain relatively the same for awhile?
Like after the stabilization period will prices increase. I am not ready to order now however i do not want... View more
Hi Mike,
The stabilization period is related only to our mobile plans. Regarding internet prices, we cannot confirm for how long they will remain the same.
Have a great... View more
