FIZZ technician came to the house, installed internet, but did not change anything on the Videotron internet phone modem connection. Now Videotron phone is not working, can you please assist?... View more
Is the phone connected to the videotron router? If yes you should contact vidéotron.If you want to contact Fizz support, here below how to do soCHATGo to this page https://fizz... View more
out from Montreal. The lady was asking very specific questions about Videotron, Fizz and even Bell.
Things like the likelihood of me leaving Bell internet over the past 12 months do I have satellite or fiber... View more
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best... View more
The technician will instal it if you take a plan and there is no charge.
Chose a plan to check if Fizz Home Internet is available at your addres.
https://fizz... View more
Hello,
I just transferred my internet from teksavvy to fizz, and even pay more to raise the speed!
But I checked the speed just now, it was extremely slow!
Could you check the problem... View more
I had the exact opposite experience, it works just as announced on my end. Maybe resetting the router, connecting your pc directly to the ethernet cable. View more
Right after activation there is no internet access on any of my devices. I am connected to the wifi but the wifi has no internet connection.... View more
I hope your internet is working now. If still problematic, please try these:- Check your Fizz account to make sure the plan is active and payments are up-to-date.- Factory reset... View more
I have been a fizz internet subscriber for 3 months and i practicaly never get an internet speed higher than 5Mbs and paying for a 30Mbs what up with the service ? Let me know so i can either remain... View more
You can follow thess checklist provided by Fizz, it's might help
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
https://fizz... View more
My internet connection went down this afternoon, the @ symbol is no longer on my modem. I have tried rebooting and resetting the modem without any luck. What should I do?... View more
There are some possible solutions here :
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
If it doesn't work, contact support... View more
I have been trying to get this solved for 3 weeks but I still do not have internet that works!!!! Really upsetting. Impossible to chat with you! How do I solve my issue!!!!!!!!... View more
This is a community forum. Most of us are customers just like yourself.I hope your internet is working now. If still problematic, please try these:- Check your Fizz account to... View more
It appears like I am losing internet connection on my PC when trying to stream..either games or Netflix. The moment I start Netflix on my PC, my internet connection goes down. Once I close... View more
