Internet seems to be down for a lot of people here. Is this a Fizz problem only or are people with other providers also experiencing downtime in the same regions because of weather? Doesn't Fizz use... View more
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz... View more
date for the Fizz modem. When does the billing date start for internet with Fizz - the day it's delivered? Or can the modem just sit around at home until Techsavvy is cancelled and we can connect it??... View more
This is how it worked for me.
Once you order Fizz internet, you'll be charged for the first month.
On the day of the appointment, this is when your subscription starts... View more
Just lost my internet at 9am in fabreville laval after power aoutage .After rebooting modem still don't have internet, lights are on but no success.... View more
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz... View more
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz... View more
Since many Internet customers have currently Internet issue, I would suggest FIZZ at least to update the Network Status Page, thus allowing us to track the progress of the issue. So far, it's... View more
Hello,
These outages were caused by the weather conditions. Hidro Québec is still working on fixing the issues and this is why our FAQ wasn't updated. There are still some... View more
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz... View more
I keep loosing my internet connection when I connect to the VPN... The status will go from "Connected, secured" to "No Internet, secured".
The VPN I'm using is Cisco AnyConnect Secure Mobility Client.
I saw... View more
If you lose internet connection even for an instant, you will lose the VPN as well.
You can try these things to help minimize the problem:
- reboot your modem and computer... View more
FIZZ technician came to the house, installed internet, but did not change anything on the Videotron internet phone modem connection. Now Videotron phone is not working, can you please assist?... View more
Is the phone connected to the videotron router? If yes you should contact vidéotron.If you want to contact Fizz support, here below how to do soCHATGo to this page https://fizz... View more
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz... View more
