My account got overdue and i can still see that Fizz took money from my credit card. How is that even possible that my account is still overdue even if they have received my... View more
Do you have only one account/line? Is it possible the payment was taken for another plan/service?
If payment was just taken out on an overdue account, it can be a few hours... View more
Hello,
I ordered two SIM cards and activated both in the same account (I got charged the price for each plan right away but separately).
My question is, I will receive two... View more
I expect to go to Toronto next summer for an internship, in which I will be away for about 16 weeks. During that time I expect to return to Montreal one or two weekends.
I... View more
If you have a Fizz mobile plan with Quebec coverage, then you'll be okay as long as you purchase a travel add-on for usage while you are in Toronto.
If you have Canada... View more
If Your account is currently inactive and blocked, it must be reset by fizz support.
Please, contact the Fizz chat service online:
Open a session and go to your account... View more
You can start with one phone. Make sure the service meets your needs and is working well for you, then you can commit for additional lines or services.
https://fizz... View more
So I’ve been with Fizz since last November and I thought the monthly payment was going to be automatic (since I already have my credit card information saved in my Fizz account)... View more
It could also happen that Fizz billing system does not process your card correctly.
In this case, you need to contact Fizz support to get it resolved. View more
Hello!
I started a mobile plan on Fizz and I was wondering if it is wise to apply the 250MB upgrade now or wait to level up or something.
Also, when I use an upgrade, the... View more
You can buy with your credit card, and later on your friend need to have a prepaid credit card, or if you want you can pay with yours
https://fizz... View more
Hi,
I have read in many parts of the community that the price hike that we see under our account is just a bug that shows in the front end.
But will this bug also charge us... View more
I have 3 accounts and all of them are showing the higher prices at the moment. I contacted support and they confirmed it was only a display issue. One of my accounts renewed... View more
