Voicemail problem
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John G. 36183
Posts: 2 ✭✭
in My Mobile
My voicemail message takes approximately 20 seconds to start. Most callers think we do not have voicemail and close the call without leaving a message. Can the time to respond be less than 5 seconds?
John Gannon
John Gannon
6
Best Answer
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Try to delete your welcome message to see if the default one kicks in with the same delay.
Or record it again.
To set it to default greeting:
- go to voicemail
- option 3 to go to greetings
- option 2 to delete your greeting
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More at https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
Cheers!2
Answers
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Good question i dont think we can control that. we are client just like you her. Have you try to contact the support team ? Facebook is a nice contact channel for that. Give us the answer if you try to contact them. Have a nice day
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Here is the answer you're looking for, taken from
https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail#5
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You can determine how long before callers are transferred to your voicemail.
By default, incoming calls will be redirected to your voicemail after 20 seconds without a response.
You can adjust this timeframe, however, by dialling the following combination in your phone:
*61*+15146470999*11*number_of_seconds#
The number of seconds you choose must be a multiple of 5 and be between 5 and 30 seconds. Special characters are required in this command (asterisk, hashtag, etc.).
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