Answered question

Can I make an appt to set up internet services at a location that is already set up with fizz?

We are moving into an apartment next week where the current tenants have fizz set up.
Is there a way to have the service cross over to us?
If not, how soon can we have a technician over to set up our modem?



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Hi Alaina

Sorry it seems to be a restriction of Fizz systems. You will be able to register for Fizz internet service at your new address only after the current tenants have terminated their subscription.

To know more about the situation at your address, you can Live Chat with Fizz support:
1- Connect to your Fizz account by clicking « Login » in the top right corner at
2- Any ad blockers in your browser should be disabled.
3- Click on this link:
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

I dont think Fizz have and option for that but its a good idea to have it. You should contact the support and ask if they can do it for you. Ask cost nothing :). Have a nice day :)

You will be able to subscribe only to a Fizz internet residential plan and fix an appointment with a technician the date when the old tenant unsubscribe to his own plan.