You charged me twice on my credit card this month

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Domenico C. #41071
Domenico C. #41071 Posts: 2 ✭✭
in My Mobile
You charged me twice on my credit card this month
I would like a refund of $18.12 as Fizz charge me twice for now reason this month please

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    Contact the support here : https://fizz.ca/en/contact-us

    Or you can contact on facebook, twitter, ect.

    Im sorry we are user too on this forum so we dont have acces to your payement information. Have a nice day :)
  • Whizz
    Whizz Posts: 19,116 admin
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    Hello Domenico,
    I have verified your account and see that this month you were charged once 19.12$ for the mobile plan.
    Can you please contact us on the Live Chat in order to provide a bank statement to see the double charge, and find a solution together?
    To reach us on Chat please go to https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do , the option to chat with us will appear after 4, 5 seconds.
    Thank you, have a great day!
    Adelina
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