Confirmation

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Carlos G. #41025
Carlos G. #41025 Posts: 2 ✭✭
in Internet
Good morning, I need to confirm with you that the technician will come to my house on Friday to install the internet,
I need to confirm that the registration for the internet service that I just made with you is done correctly and to know if the technician will come to my house on Friday February 19, 2021 after 17:00 as stipulated, I hope a reply as soon as possible on your part, thank you and good day.

Answers

  • Justin
    Justin Posts: 888 ✭✭
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    Hi Carlos,

    You just post the same question few minutes ago.
    Did you see if you have any answers?

    Read that post : https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    Bonne journée
  • Seu_Madruga
    Seu_Madruga Posts: 73 ✭✭
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    Hi Carlos,
    This is the community area. The best for you is to access any FAQ page (e.g., https://fizz.ca/en/faq/status-services) while logged in. Then, in the bottom right there will be a green interrogation mark button (see picture attached). Click on it and select Chat to talk to someone from the support.
    I hope it helps.
  • Fizzy
    Fizzy Posts: 10,897 ✭✭
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    Hi Carlos

    You can see your appointments on your account.

    To view your Fizz technician appointments:
    1. Log into your account and go to Manage plan.
    2. Click on Appointments.
    3. Here you will be able to see a complete list of all your past and future appointments.
    4. You will also be able to reschedule and cancel future appointments.

    More info available at this Fizz help link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address#2

    If there is any issue, you can Live chat with Fizz support:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Any ad blockers in your browser should be disabled.
    3- Open one of the help links mentioned above from Fizz Solution Hub.
    4- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    You can see it on your account or contact the support. Have a nice day :)
This discussion has been closed.

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