Answered question

Confirmation

Good morning, I need to confirm with you that the technician will come to my house on Friday to install the internet,
I need to confirm that the registration for the internet service that I just made with you is done correctly and to know if the technician will come to my house on Friday February 19, 2021 after 17:00 as stipulated, I hope a reply as soon as possible on your part, thank you and good day.

Carlos
Carlos

Carlos

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Hi Carlos

You can see your appointments on your account.

To view your Fizz technician appointments:
1. Log into your account and go to Manage plan.
2. Click on Appointments.
3. Here you will be able to see a complete list of all your past and future appointments.
4. You will also be able to reschedule and cancel future appointments.

More info available at this Fizz help link: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...

If there is any issue, you can Live chat with Fizz support:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open one of the help links mentioned above from Fizz Solution Hub.
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Hi Carlos,

This is the community area. The best for you is to access any FAQ page (e.g., https://fizz.ca/en/faq/status-services) while logged in. Then, in the bottom right there will be a green interrogation mark button (see picture attached). Click on it and select Chat to talk to someone from the support.

I hope it helps.