Answered question

Cell phones FM radio chip that needs to be authorized/activated thru Fizz and NextRadio app?

Some cell phones have built-in FM radio capabilities that need to be authorized and activated through Fizz. App says I need to have provider authorize. What steps need to be followed to activate this functionality ? Thanks.

Dennis
Dennis

Dennis

User level
Level
0
2 / 100
points

Hi Dennis,

I'm not sure of what to say, but for me I use Tune in for radio.
I read in some post that you need internet acces to activate the radio even if you have the built-in FM radio.
FIZZ have no post on that topic, but maybye if you contact FIZZ support you will have more answers.


If you have an answer feel free to share in the community.

To contact support by chat you must be within hours of operations for a quick response, otherwise leave your message and they will contact you.

1- Log in to your account
2- In the right corner (bottom) click on the “?” and type your question in the little “chat”.

Otherwise, simply leave a message on the platform of your choice, be it Facebook Messenger, iMessage, WhatsApp or privately on Twitter.

Have a good day

Good Luck

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Alexandre
Alexandre

Alexandre

User level
Level
2
1713 / 2000
points

Hi Dennis,
I would ask to the support I guess.. If the app ask for a provider auth.
Good luck with that and ha e a nice day! :)

cristi
cristi

cristi

User level
Level
2
1579 / 2000
points

Assuming this is a Fizz supplied phone, you would need to contact Fizz to have it activated. The real question is why was it deactivated. If it's a BYOD, then you're probably out of luck with Fizz.

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Dennis,
If you want a radio application, you can download the free application: Tune in.
Or contact the Fizz customer service by chat if you want more help.