Answered question

Is there internet outage?

Is there internet outage inmontreal east end area?

Stephane
Stephane

Stephane

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Hi Stephane

Yes DNS problem

Change your DNS manually

8.8.8.8 and 8.8.4.4


This change can also be applied through the Wi-Fi modem user interface:

1. Log in at: 192.168.0.1 from the web browser of any device.
2. Log in using the following information:
Username: cusadmin
Password: xxxxxxxx (Password you chose during initial setup)

Basic -> DNS, click on manual and configure the two DNS with the one that I wrote

Remember to put in automatic when the situation is resolved

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Other answers

As mentioned, you can change the DNS on the Fizz modem.

On your browser, go to http://192.168.0.1/ (username: cusadmin and your wifi password)

Make this change for now and your internet will work.

Mélissa
Mélissa

Mélissa

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Thank you so much for providing that solution.

Why isn't Fizz reporting the outage on their website?

Waldo
Waldo

Waldo

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Thanks for this helpful information.

jeff3000
jeff3000

jeff3000

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Yep there was a DNS problem. Every think should be working now. I hope all its fine for you now :)

jeff3000
jeff3000

jeff3000

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You can choose the best answer to closed the question :) Everything should be back since at lest 10 days now :)