Answered question

need to contact employee

Hi, i have been trying to contact you guys but I can't. Every time I try to find the bubble to talk to someone I can't see it, it doesn't work. Can someone please give me a link or contact me so that I can contact you guys. Thanks. I am trying to change my email on my account and it is starting to be frustrating.

David
David

David

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Hi David,
You can contact us on Live chat by using any of our FAQs in the Solutions Hub, such as this one:
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...
You just need to access an FAQ(link) like the one above, scroll through it and after 10-15 seconds the ? bubble will appear in the bottom right corner of the page.
Clicking on it will reveal multiple contact options, including the Live chat which is at the very bottom.
Here you can find more information about how you can do that: https://fizz.ca/en/contact-us

Thank you very much for your understanding.
Have a good one!

Andrei

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Other answers

You can go on Facebook and use Messenger. Also WhatsApp, iMessage or Twitter private.

You need to contact support by Live Chat: https://fizz.ca/en/contact-us

You can Live chat with support as follows:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-do-i-change-my-personal-inform...
4- The green chat bubble should appear after a few seconds in the bottom right corner.