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accessories?

Does the phone come with a charger and headphones? Or do you sell only the phone?

Maëlle
Maëlle

Maëlle

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Hi Maëlle

The accessories included with a purchase will depend on exactly which model you are interested in.

Are you able to see the phones offered by Fizz here? https://fizz.ca/en/plp

If you cannot see them, you may be able to sign up here: https://community.fizz.ca/questions/2472069-need-phone-need-beta-testers
Or you may have to wait for an invitation from Fizz if you meet the eligibility requirements.

Select the phone you are interested in, and click on Characteristics to see the details:

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Other answers

Hi Maelle

Every phone is different, the headphone are not offered, probably some phone have the earphone. However, the charger are suppose to be given.

You can also contact the support with a specific model and check if the earphone are given.

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

Depends entirely on the phone. If you order the new iPhone 12 then you won't get a charging brick. Cable is included with all of them. As for the "preloved" phones it really is an individual affair but they all come with a charger.